This Business Is Not BBB Accredited

Chattanooga Gas Company

Chattanooga Gas Company

(423) 490-4300

Chattanooga Gas Company

111 years in business
2207 Olan Mills Drive
Chattanooga, TN 37421
Additional Phone Numbers
  • (770) 994-6026
  • (770) 994-6046
  • (770) 994-6110
  • (800) 427-5463
Additional Email Addresses
BBB File Opened: 01/01/1980
Business Started: 01/01/1906
Business Started Locally: 01/01/1906
Business Incorporated: 04/13/1988 in TN
Type of Entity
Contact Information
  • Principal: Mr. Larry Buie, General Manager
  • Ms. Kathy Douglas, Donations
  • Ms. Diane Rubio, Team Lead Customer Rel
  • Mr. C. Thomas, Customer Relations
  • Ms. Connie McIntyre, VP of Customer Experience
  • Ms. Opal Reed, Director of Call Center Operations
  • Ms. Beth Ann Hendrix, Manager of Call Center Operations
  • Ms. Joyce E. Marshall, Supervisor of Customer Relations Department
  • Ms. Memory Hackett, Customer Relations Representative

Business Category
  • Natural Gas Companies
Alternate Business Names
  • AGL Resources
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Chattanooga Gas Company include:

  • Failure to respond to 2 complaints filed against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Chattanooga Gas Company


Chattanooga Gas Company

Customer Review Rating:


Composite Score:

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