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          Action Fence of Chattanooga, Inc. has 1 locations, listed below.

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            Business ProfileforAction Fence of Chattanooga, Inc.

            Fence Contractors

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            3/1/1982
            Years in Business:
            43
            Business Started:
            7/30/1980
            Business Started Locally:
            7/30/1980
            Business Incorporated:
            1/6/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 783550 for this business, issued by Secretary of State/TN

            These agencies may include:

            Secretary of State/TN

            312 8th Avenue North 6th Floor, Snodgrass Tower

            Nashville TN 37243

            (615) 741-2286

            Type of Entity:
            Corporation
            Alternate Business Name
            • A-Action Fence Company
            • Action Fence
            Business Management
            • Mr. Greg Palmer, Owner
            • Mr. Rick Henry, Office Manager
            Contact Information

            Principal

            • Mr. Greg Palmer, Owner

            Customer Contact

            • Mr. Greg Palmer, Owner
            • Mr. Rick Henry, Office Manager
            Additional Contact Information

            Fax Numbers

            • (423) 842-8385
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/03/2023

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            • My complaint is Against Action Fence of Chattanooga, 6425 Hixson Pike Chattanooga TN ************. • We hired this company July 2022 to install a 6ft privacy fence • January 2023 our fence was severely leaning on the south side of our property & the 10ft gate was sagging & couldn’t be opened we notified Action Fence. When the installer came back for repairs, he replaced ½ of the post. We noticed the post were only in the ground 9-17 inches & concrete wasn’t completely around them. Gate was completely rebuilt. • March 2023 northside was severely leaning also including the 10ft gate was sagging for the second time. • The installer came back out to replace ½ the post on northside due to the post not being correct depth & concrete not being around all sides of post. The gate was rebuilt for the second time. • April 2023 We contacted Action Fence regarding the main gate for the third time. The remaining fence on both sides are leaning & the post are moving with slight pressure. We sent videos & pictures to support our claim. • Action Fence claimed they didn’t receive the videos or pictures & stated they can’t go forward until we send them, we immediately sent all again. • Next day we received an email “At this point we have replaced & done all that we will do on this project under warranty.Your aggressive actions toward our crews & staff, outburst,, shaking of post, misleading information, false & outdated pictures of work already replaced will no longer be tolerated. Please reframe from calling, emailing, or contacting in any form other than through legal counsel. If your actions continue we will be forced to take legal actions against you on our behalf. • If the fence was installed properly from the start this wouldn’t be a problem. They need to stand behind their product & do the right thing by replacing all post 24 inches in the ground surrounded by concrete. Also fix my gate so it doesn’t sag or have any gaps so my dogs can’t get outside the fence.
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Scott M

            07/30/2022

            They were brilliant. Talked us through the project, coordinated withe other contractors on site and were flexible when a survey took a tick longer than I promised. They did a diaper job. Always accessible and on time, on budget, and the quality is next level.

            Local BBB

            BBB of Southeast Tennessee & Northwest Georgia

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