BBB Accredited Business Profile

Tennessee Valley Federal Credit Union

Tennessee Valley Federal Credit Union

(423) 634-3600

Tennessee Valley Federal Credit Union

81 years in business
PO Box 23967
Chattanooga, TN 37422-3967
Additional Phone Numbers
  • (800) 634-3600
BBB File Opened: 10/01/1972
Business Started: 01/01/1936
Business Started Locally: 01/01/1936
Business Management
  • Ms. Donna Myers, VP of Lending
Contact Information
  • Ms. Lisa Elrod, VP of Branch Operations
  • Mr. Todd Fortner, President
  • Ms. Valerie Gifford, SR VP
  • Mr. John Merritt, VP Marketing
Business Category
  • Credit Unions
  • Banking Services
  • Loans
  • Loans - Farm & Ranch
  • Loan Modification
  • Loans - Small Business
  • Consumer Finance & Loan Companies
  • Real Estate Loans

Additional Information
  • Tennessee Valley Federal Credit Union was a 2013 recipient of the Better Business Bureau's Torch Award for Marketplace Ethics. Torch Awards are given by the Better Business Bureau to recognize businesses and executives exhibiting integrity in the ma...
  • Tennessee Valley Federal Credit Union was a 2013 recipient of the Better Business Bureau's Torch Award for Marketplace Ethics. Torch Awards are given by the Better Business Bureau to recognize businesses and executives exhibiting integrity in the marketplace and exemplary dedication to advancing trust between businesses and consumers.

Alternate Business Names
  • TVFCU
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
240

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Tennessee Valley Federal Credit Union

Tennessee Valley Federal Credit Union

BBB ACCREDITED SINCE 09/27/1972

Customer Review Rating:

100%

Composite Score: