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          Don Ledford Automotive Center, Inc. has 1 locations, listed below.

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            Business ProfileDon Ledford Automotive Center, Inc.

            New Car Dealers
            BBB accredited business

            Contact Information

            4595 N Lee Hwy

            Cleveland, TN 37312-4040

            Get Directions
            Visit Website
            Email this Business
            (423) 476-1191

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            Customer Reviews

            5/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/2/2010

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            4595 N Lee Hwy, Cleveland, TN 37312-4040
            Email this Business
            BBB File Opened:
            4/1/1986
            Years in Business:
            42
            Business Started:
            11/1/1981
            Business Started Locally:
            11/1/1981
            Business Incorporated:
            10/1/1981
            Accredited Since:
            8/2/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 12284 for this business, issued by Department of Commerce & Insurance/TN. The expiration date of this license is 1/31/2025.

            These agencies may include:

            Department of Commerce & Insurance/TN

            500 James Robertson Parkway, Davy Crockett Parkway

            Nashville TN 37243

            (615) 741-2241

            https://www.tennessee.gov/commerce

            BBB records show a license number of 3756 for this business, issued by Department of Commerce & Insurance/TN. The expiration date of this license is 2/28/2025.

            These agencies may include:

            Department of Commerce & Insurance/TN

            500 James Robertson Parkway, Davy Crockett Parkway

            Nashville TN 37243

            (615) 741-2241

            https://www.tennessee.gov/commerce

            Type of Entity:
            Corporation
            Alternate Business Name
            • Don Ledford Automotive Center Chevrolet, Buick, GMC, Cadillac
            Business Management
            • Mrs. Debbie Ledford Melton, President
            Contact Information

            Principal

            • Mrs. Debbie Ledford Melton, President

            Customer Contact

            • Mrs. Debbie Ledford Melton, President
            Additional Contact Information

            Fax Numbers

            • (423) 339-1402
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/04/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I purchased a new vehicle from Ledford Chevrolet in Cleveland Tennessee last May 2022. It was delivered from the factory and dealer without a front parking sensor chip. I have patiently waited for updates and information and have received nothing since my purchase. I have contacted the dealership three times and they have told me General Motors has to handle all of The chip distribution. I have not heard from General Motors so I called them. I still have not received any information or a call back regarding when I will receive the chip for my 2022 truck. New 2022 and 2023 trucks are delivering to dealership lots and are for sale on the lot with the chips installed. I think it is fraudulent that they have sold and delivered trucks last year that are still waiting on chips to be delivered and installed yet They are delivering new 2023 trucks to dealerships throughout the country with the chips installed. I would like the Better Business Bureau to put leverage on Chevrolet and Ledford Chevrolet to provide my vehicle and all owed owners with vehicles missing chips to provide and install the respective chips. They should not be shipping new trucks for sale when they owe these chips to people who have already purchased. This is not just fraudulent, but it is also a safety hazard for the current potentially thousands or millions of owners with these vehicles Missing chips. Thank you.
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            Read 2 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Joseph F

            04/09/2024

            Well prepared, friendly staff, and seamless quick service through the buying process.

            Don Ledford Automotive Center, Inc. Response

            04/12/2024

            Mr. F****, Thank you for your kind words. Our vision is to be the place of choice for folks to come for all of their vehicle purchase and service needs. We strive to provide this experience for our customers. We appreciate your business. Once again thank you for your kind review. Debbie M*****
            Read 10 More Customer Reviews

            Local BBB

            BBB of Southeast Tennessee & Northwest Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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