IRS to Start Calling for Past Due Payments

  
     
March 08, 2017

Media contact: Tom Bartholomy tbartholomy@charlotte.bbb.org / 704-927-8613

The IRS issued a notice this week with information for consumers and taxpayers that runs counter to advice that has been given out the last several years: the IRS will start calling you if you have a delinquent account.

Starting as early as spring 2017, the IRS is will have private collection agencies calling consumers who have past due accounts. While the calls will be from a third party collection agency, the IRS says there are safeguards in place to differentiate a legitimate call from a scam.

  • Two letters will be mailed out ahead of time, warning that a collection company will soon call. The phone number will be listed so that consumers know what to look for.
  • You will only be required to make a payment directly to the IRS, not the collection agency or any other third party. And payment will not need to be wired or made with a pre-paid debit card.

According to the IRS, if you receive phone call from someone claiming to be from the IRS but you suspect they are not an IRS employee, you should do the following:

  • Record the employee's name, badge number, call back number and caller ID, if available.
  • Call 1-800-366-4484 to determine if the caller is an IRS employee with a legitimate need to contact you.
  • If the person calling you is an IRS employee, call them back. If not, report the incident to TIGTA and to us at phishing@irs.gov (Subject: 'IRS Phone Scam')