Media contact: Tom Bartholomy at 704-927-8617
In 2016, almost 600,000 consumers visited the Better Business Bureau website to research home security companies. But thousands also came to report deceptive sales techniques. A common approach used to con homeowners is to convince consumers to "upgrade" their service by saying that their current home security company is going out of business.
BBB, along with ADT and other national trade associations, held a live news conference in Sacramento, CA on Tuesday to speak to the public about this issue and how consumers can protect themselves.
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