BBB Issues Advice on Buying PGA Tickets and Merchandise

August 07, 2017

Media Contact: Tom Bartholomy, 704-927-8613

The PGA Championship has come to Charlotte for the week and so have vendors offering tickets and merchandise. The tournament’s organizer, PGA of America, announced on Sunday that that tickets would no longer be available online or onsite except on the secondary market. Unfortunately, that opens the door to the possibility of fraudulent sales. Better Business Bureau offers the following tips when buying tickets or merchandise from a third party:

Do your research. Before you purchase your tickets, make sure you know what the market is like. It will be easy to overpay if you do not have a good understanding of how other similar tickets are selling.

Avoid Craigslist and on-site scalpers. While it’s always safer to purchase tickets directly from the venue, sometimes the only option is to use a third party. In this case, avoid buying directly from a seller that cannot be verified or held accountable. Look to the PGA Ticket Exchange, StubHub or PrimeSport to purchase tickets online, as they have a guarantee in place to protect the buyer.

Read the fine print. If you are making a purchase online, read the terms and conditions of the sale carefully before placing an order.

Use a payment method that comes with protection. Paying via credit card or PayPal offers recourse in the event that the tickets do not turn out as promised. Never pay via wire transfer or with a prepaid debit card.

Be wary of “pop up” merchants. While it may be tempting to buy some PGA gear at the last minute, these are more likely to be selling counterfeit, low quality merchandise.