Accredited Business Benefits

BBB Accredited Businesses have a competitive advantage with exclusive benefits.


Peace of mind: Consumers want businesses they can trust. That’s why three million consumers per year call BBB and/or visit our web site before making their buying decisions. Four out of five consumers say they would be more likely to buy from or hire a BBB Accredited Business. In a competitive marketplace, BBB Accredited Businesses stand out because they are honest, reliable and responsive to consumers. Since consumers often compare multiple companies, being accredited by BBB gives you an edge.  

Business Review: As a BBB Accredited Business, you will have a full-page BBB Business Review that will build consumer confidence 24/7 by providing background information and business history. Your BBB Business Review confirms Accreditation, dependable reputation, and commitment to marketplace ethics.

  • BBB Partnerships:  BBB has formed strategic partnerships with, and to dramatically increase your visibility by linking your BBB Business Review to your listing on these three sites. If a prospective customer sees your listing on any of these sites, they can click on your company’s name to instantly see your BBB rating and BBB Business Review.

Referral Lists: Every day, consumers ask BBB to refer them to reliable and trustworthy area businesses. By visiting consumers can select from a list of business categories and view the names of BBB Accredited Businesses. This feature allows BBB to refer you to consumers who need your products/services and who are ready to spend money. What is it worth for you to be on the BBB referral list? What might it cost you to not be on it? 

Customer Reviews: Your satisfied customers can write positive reviews about their experience working with you which will appear on your BBB report for your prospective customers to see.

Request a Quote: This new feature allows anyone who views your BBB Business Review online to email you directly to receive a quote by providing their name, phone number, email address and best time to contact them, in addition to a description of their project.

Promoting Your Accreditation:

  • Website Hyperlink: As a BBB Accredited Business, you can display the BBB seal on the pages of your website and create a hyperlink to your BBB Business Review. BBB will drive consumer traffic right to your front door. 

  • BBB Accredited Business Logo: As a BBB Accredited Business, you can use the BBB name and logo on your advertising and marketing materials including business cards, yellow page and directory advertising, flyers, letterhead, proposals, invoices and receipts. 

  • Certificate and Decals: As a BBB Accredited Business, you’ll be able to receive a wide variety of branding materials that will help you brand your business with trust. You can receive a full-color BBB Accredited Business Certificate to proudly display at your office or carry in your portfolio. In addition, static decals are available for your windows and magnetic decals for your company vehicles.
  • Google Adwords Extension: As a BBB Accredited Business, you can add your BBB rating and link to your BBB Business Review to your Google Adwords advertising as an Adwords Extension at no additional cost to you.

Mediation and Arbitration: These cost-saving services are available to all BBB Accredited Businesses. Professionally-trained mediators and arbitrators will assist in resolving any consumer disputes that may arise between you and your customers that you cannot resolve yourself. BBB mediation and arbitration are fast, fair and inexpensive ways to settle disputes without going to court. Upon request, BBB offers a pre-arbitration clause that you can insert into your sales agreements and contracts as an added measure of protection to keep disputes out of court and save you money. 

News & Alerts: As a BBB Accredited Business, you will receive business tips, news and alerts on the latest frauds and scams, and information about upcoming BBB programs on a monthly basis. You will also receive lists of new BBB Accredited Businesses, companies with unanswered complaints and much more. BBB News and Alerts are available at

Better Business Bureau of Southern Piedmont Proudly Serves These Counties: 

  • North Carolina: Anson, Avery, Buncombe, Burke, Cabarrus, Catawba, Cherokee, Clay, Cleveland, Gaston, Graham, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mecklenburg, Mitchell, Montgomery, Polk, Richmond, Rutherford, Scotland, S. Iredell, S. Rowan, Stanly, Swain, Transylvania, Union and Yancey.  
  • South Carolina: Chester, Chesterfield, Lancaster, Marlboro and York