Business ProfileforAAMCO Transmissions & Total Car Care

AAMCO has refused to service my car because I made one last minute cancellation and tried to reschedule for the next business day. I took my car in AAMCO twice in the summer of 2022. On the first visit, they did a Courtesy Check and found that my intake manifold needed to be replace. On the second visit, they replaced the intake manifold. I scheduled a third appointment for an oil change. I am a remote worker and lost Internet the evening before the appointment, so I had to drive from Charlotte to Durham to work at the office. I tried to reschedule the appointment for the next business day and AAMCO has been declining my appointment requests since. Over 6 months passed AAMCO and still in March 2023, AAMCO is still refusing to accept my appointments saying that "As communicated to you through *********, due to past scheduled appointments and failure to show up or notify us, we are not able to service your vehicle." I missed one appointment not appointments and they were notified because I tried reschedule unless I am forgetting some other appointments. Seems crazy for a lifetime ban for missing a single appointment.

I am getting my car serviced at another auto shop and I no longer wish to do business with AAMCO at any locations. Although, I am insulted that AAMCO continues to misrepresent what happens, I just do not care to continue the pointless back and forth. Does consecutive Fridays mean that I rescheduled two appointments instead of one that lead to me being banned? Am I disrespectful for needing to reschedule for situations outside of my control? The fact that I tried to reschedules shows that wasn't just a no-show and I continued to communicate with the shop. They could not hold parts over the weekend when they are closed. I can walk-in to other auto shops and get my oil changed when I am available instead of trying to meet appointments at AAMCO. AAMCO response speaks volumes to me too. My disappointment with being banned and refused service. While I said nothing about their quality and pricing, but they do lack integrity.

I am getting my car serviced at another auto shop and I no longer wish to do business with AAMCO at any locations. Although, I am insulted that AAMCO continues to misrepresent what happens, I just do not care to continue the pointless back and forth. Does consecutive Fridays mean that I rescheduled two appointments instead of one that lead to me being banned? Am I disrespectful for needing to reschedule for situations outside of my control? The fact that I tried to reschedules shows that wasn't just a no-show and I continued to communicate with the shop. They could not hold parts over the weekend when they are closed. I can walk-in to other auto shops and get my oil changed when I am available instead of trying to meet appointments at AAMCO. AAMCO response speaks volumes to me too. My disappointment with being banned and refused service. While I said nothing about their quality and pricing, but they do lack integrity.