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      Country
          Country

          Find a Location

          ACN has 26 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • ACN

              1000 Progress Pl Concord, NC 28025-2449

              BBB Accredited Business
            • Excel Communications

              7720 N. Taylor Rd McAllen, TX 78504

            • ACN

              P.O. Box 519 Marquette, MI 49855

            • ACN

              P.O. Box 79001 Detroit, MI 48279

            • ACN

              32991 Hamilton Court ACN Consumer Affairs Farmington Hills, MI 48334

            Business ProfileforACN

            Telephones
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            3.13/5stars

            Average of 30 Customer Reviews

            Customer Complaints

            43 complaints closed in last 3 years

            15 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/9/2008

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            ACN has 26 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • ACN

                1000 Progress Pl Concord, NC 28025-2449

                BBB Accredited Business
              • Excel Communications

                7720 N. Taylor Rd McAllen, TX 78504

              • ACN

                P.O. Box 519 Marquette, MI 49855

              • ACN

                P.O. Box 79001 Detroit, MI 48279

              • ACN

                32991 Hamilton Court ACN Consumer Affairs Farmington Hills, MI 48334

              BBB File Opened:
              8/25/2008
              Years in Business:
              31
              Business Started:
              1/1/1993
              Business Started Locally:
              1/1/2008
              Business Incorporated:
              3/20/2000
              Accredited Since:
              10/9/2008
              Type of Entity:
              Corporation
              Number of Employees:
              193
              Alternate Business Name
              • Flash Mobile
              • LKN Communications, Inc.
              • ACN, Inc.
              • ACN Opportunity, LLC
              • Flash Wirelesss
              Business Management
              • Mr. Charles Barker, CEO
              • Mr. David Merriman, Executive Vice President
              • Mr. Robert Stevanovski, Co-Founder
              • Mr. Sherif Elkhouly, General Counsel
              • Mr. David Stevanovski, President
              Contact Information

              Principal

              • Mr. Charles Barker, CEO
              • Mr. David Stevanovski, President

              Customer Contact

              • Mr. Sherif Elkhouly, General Counsel
              Additional Contact Information

              Fax Numbers

              • (704) 260-3304
                Primary Fax

              Customer Complaints

              44 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/11/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I purchased a 10 year Team National account in 2021. Then ********************** purchased Team National with the notice that the rewards services would still be offered. As of December they have canceled the rewards program leaving me with no way to earn and rewards/money like I was promised from both companies. This is not good business nor is it right because all of the Team National members have been mislead by ACN. There needs to be a replacement for the perks since these were promised. If I have no way to earn money back/perks, ACN is being fraudulent.
              Read More

              Customer Reviews

              30 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michelle N

              1 star

              01/16/2024

              I had been an ACN customer for many years. I received a notice that the company would no longer offer business phone services. I decided to go with a provider other than the provider ACN recommended. ACN services December 31, 2023 and the phone services were disconnected. For the years that I had been a customer, my payments were made automatically. I was shocked when I got an bill for January **** services and called to confirm that the bill was an error. The young lady I spoke with confirmed and assured me that I would receive an email confirmation. That email never came. Instead I receive an email threatening to take me to collections. Again, this made no sense because the phone was disconnected and ACN no longer offers the service. Today, I logged in to find the balance still showing due and ******* on the chat told me I still have to pay the bill or be sent to collections despite the fact that the bill states the service period is the month of January. To protect my credit, I paid the bill but I will never recommend ACN again and will cancel my other services. Shameful and disappointing!!

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              BBB Reports On

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