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          Mountaineer Land Surveying has 1 locations, listed below.

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            Business ProfileforMountaineer Land Surveying

            Land Surveyor
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/14/2004

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            4/13/2004
            Years in Business:
            20
            Business Started:
            9/1/2003
            Business Started Locally:
            9/1/2003
            Accredited Since:
            4/14/2004
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Number of Employees:
            7
            Business Management
            • Mr. Marvin Nunley, Owner
            Contact Information

            Principal

            • Mr. Marvin Nunley, Owner

            Customer Contact

            • Mr. Marvin Nunley, Owner
            Additional Contact Information

            Fax Numbers

            • (828) 765-5263
              Primary Fax

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/01/2021

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I emailed the plot and easement that I needed surveyed. They forgot to do the easement, and then tried to charge me extra when he did do the easement. I emailed a picture of the land plot and easement that I needed surveyed on Feb.5th of 2020. Tina emailed me back on the 14th of FEB with a contract for the work. The amount was $2500. I agreed to the amount and she said that they were going to get really busy and if i wanted to get in quick that i needed to pay a deposit. I paid $750 down and was told they would get to it in 8 - 11 weeks. It took 15 weeks. When I went to get the survey after i paid the total, I noticed that the easement was not on the map. When I asked about it Marvin didn't know what I was talking about so Tina pulled out the order and showed him where it said easement. He then started saying that he usually does those after the road is complete. I explained that I had to have it on the map to get the loan paper work started. He insisted that it was TBD and I had my loan officer call him to explain. After he talked to my loan officer he said he would go back the next day and put it in. I went back to their office and drew it in where I needed it and made it clear that I would put the road where ever it said but I had to have the easement on the map. Weeks go by and I don't hear anything or see any work. I call multiple times and eventually Tina calls me and tells me that Marvin said he thought it was too steep. Tina and I trade calls for months and Marvin refuses to even respond. Tina says she doesn't know what to do. I am left at a standstill. I try to offer any alternative i can think of. I offer to pay for them to add property to the survey to include the area where the easement should have been. My cousin decides she wants a survey done on the same property so I tell them that. Marvin refuses to respond at all. My loan falls through and i am stuck. To this day Marvin has not spoken another word to me. I keep working on the property and i get the road put in. I stay in touch with Tina to try and get some advice, I tell tina the road is done and I guess she told Marvin because a week later she tells me that the easement is done and I can come get the maps. This was on March 29th of 2021. When I go to get the maps on April 1st she tells me that I owe another $1000 because they had to return to the property. The easement was part of the original deal and the only reason they had to return was because he refused to uphold his end of our contract. He never mentioned that it would cost more ,ever, until after the work was done. I don't want to deal with Marvin ever again. I want my money back or the complete maps without additional fees. I paid my part of the contract. I didn't even complain about the fact that the plot was supposed to be for 10 acres and he made it for 11 acres. I did everything I could do to work with them but charging to complete work he forgot is out of the question.
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