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Find a Location

LendingTree, LLC has 1 locations, listed below.

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    Business ProfileforLendingTree, LLC

    Loans
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 122 Customer Reviews

    Customer Complaints

    214 complaints closed in last 3 years

    42 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/6/2019

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1415 Vantage Park Dr STE 700, Charlotte, NC 28203-4073
    BBB File Opened:
    2/5/1998
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Incorporated:
    12/30/2004
    Accredited Since:
    11/6/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    745
    Business Management
    • Mr. Douglas R. Lebda, CEO
    Contact Information

    Principal

    • Mr. Douglas R. Lebda, CEO

    Customer Contact

    • Ms. Jeannette Gold, Director of Marketing
    • Ms. Lynn Lai, Compliance Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: What to consider when researching personal loans

    Customer Complaints

    214 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I have now had to unsubscribe TWICE from lending tree advertising emails, despite never having signed up for their service in the first place.I am unsure as to how they received this email, as I do not use it to sign up for website accounts.The first time, I selected "unsubscribe from all", and was told that had occurred. However the next day I have already received another unsolicited email from Lending Tree.
    Read More

    Customer Reviews

    122 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sherri K

    1 star

    02/20/2024

    Bait and switch. They make you think you have lower APR and have you to put credit card pay off info and bank info into the system and then give you the much higher APR. Then you decline the loan and they go ahead and process the loan. I could not believe when the email came that my loan came through. I got in the phone and said you cancel this at once or I will call the attorney general. Never again.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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