This Business Is Not BBB Accredited

Austin Outdoor Exclusives, Inc.

Austin Outdoor Exclusives, Inc.

(704) 542-7215

Austin Outdoor Exclusives, Inc.

24 years in business
3819 Dunlanwood Cir
Charlotte, NC 28226-3105
Additional Phone Numbers
  • (704) 771-9549
BBB File Opened: 10/22/1997
Business Started: 07/21/1993
Business Incorporated: 07/21/1993 in NC
Business Management
  • Mr. Robert A. Burns Jr., President/Owner
Contact Information
  • Ms. Kay Burns
Business Category
  • Hunting & Fishing Services & Supplies
Additional Information
  • BBB files indicate that this business has a pattern of complaints concerning the delivery area. Specifically, complaints are alleging the company failed to deliver products. On November 14, 2014, Robert A. Burns Jr. of Austin Outdoor Exclusives, ...
  • BBB files indicate that this business has a pattern of complaints concerning the delivery area. Specifically, complaints are alleging the company failed to deliver products. On November 14, 2014, Robert A. Burns Jr. of Austin Outdoor Exclusives, Inc. (and Buck Yum Products) was informed of this concern and was invited to contact BBB to discuss the pattern of complaints and determine ways in which the pattern might be alleviated. BBB notes that some consumers which filed complaints for the non delivery of products (and which were closed as resolved) were determined to have received refunds from their credit cards. On January 27, 2015, Robert A. Burns met with BBB staff to discuss issues related to the delay in the delivery of products. As a means of alleviating future delivery delays, Mr. Burns offered and will consider the following options: 1. Additional manufacturing options which may hasten delivery of products. 2. Utilization of additional personnel. UPDATE: December 3, 2015 At the company's request, Mr. Burns was scheduled to meet with BBB staff on December 3, 2015. However, Mr. Burns reported the meeting would need to be rescheduled as he would be out of town.
  • BBB has determined that Robert A. Burns, Jr., owner of Austin Outdoor Exclusives, Inc. is also the Vice President-Sales of 4x4 Outdoors, Inc. BBB has a separate Review on 4x4 Outdoors, Inc. is available at: http://www.bbb.org/charlotte/business-reviews/hunting-and-fishing-services-and-supplies/4x4-outdoors-in-monroe-nc-461175?language=1

Alternate Business Names
  • Austin Outdoors
  • Austin Treestands
  • Robert A Burns

D

Pattern of Complaints

BBB files indicate that this business has a pattern of complaints concerning the delivery area. Specifically, complaints are alleging the company failed to deliver products.

On November 14, 2014, Robert A. Burns Jr. of Austin Outdoor Exclusives, Inc. (and Buck Yum Products) was informed of this concern and was invited to contact BBB to discuss the pattern of complaints and determine ways in which the pattern might be alleviated.

BBB notes that so... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Austin Outdoor Exclusives, Inc. include:

  • 38 complaints filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Austin Outdoor Exclusives, Inc.

This Business Is Not BBB Accredited

Austin Outdoor Exclusives, Inc.

Customer Review Rating:

50%
50%

Composite Score: