Business ProfileforKitchen Tune-Up

Date of Transaction - July 2021 Amount - $9500+Kitchen Tune-up as the primary contractor agreed to remove kitchen countertop, cabinet doors, paint cabinet boxes; install new cabinet doors with upgraded hinges; and install backsplash. Problem #1:After botched painting of the cabinet boxes on October *****, 2021, the boxes were repainted by a professional. KTU informed me that I had to take delivery of my cabinet doors because they could be stored while the boxes were repainted. Doors delivered 2 days later than agreed upon & unbeknownst to me until 01/10/22 when the doors were installed, THE DOORS WERE NOT PREPPED FOR INSTALLATION. The installer tells the trainee the holes for the hinges and k**** are bored out at the facility - "done in no time." When I shared this conversation with the owner's wife & that I believed this process WASN'T done because I refused to accept the subcontractor's botched paint job, and that the painter moved my dining room chair (without permission) with chemicals on her hand. Problem #2 The installation was not completed on January 10th, the installer returned on SATURDAY, January 15th and the installation was still incomplete; he damaged the 2 doors due in part to the door hinge holes not being PRE-DRILLED, and in my opinion, carelessness. To add insult to injury he was RUDE & INSOLENT as HE TOLD ME HE WAS TIRED, HUNGRY AND LEAVING! 2 doors damaged AND THE INSTALLATION WAS NOT COMPLETED! 01/17/22, a COMPETENT installer completes the job & NEEDED adjustments. KTU ******************* wife apologizes & states REPLACEMENT doors will ship March 7. March 2 I email the scheduler & REQUEST a Saturday installation date, which she claims will only take 15 minutes. Without the slightest concern for the botched paint job, the damaged doors & excessive delays CAUSED BY KTU , she RUSHED to tell me that ktu doesn't work on Saturdays. Today, she REFUSED to have the installer meet at 4:45 p.m. when I get home from work. Invoice- PAID IN FULL!