At-a-glance
Overview
Business Details
- Location of This Business
- PO Box 31514, Charlotte, NC 28231-1514
- BBB File Opened:
- 12/11/2008
- Years in Business:
- 20
- Business Started:
- 3/1/2004
- Business Incorporated:
- 10/1/2004
- Accredited Since:
- 12/29/2008
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 1
- Alternate Business Name
- Daedalus, LLC
- Daedalus Realty
- Business Management
- Mr. Jason Murphy, President/Owner
- Contact Information
Principal
- Mr. Jason Murphy, President/Owner
Customer Contact
- Mr. Jason Murphy, President/Owner
- Additional Contact Information
Fax Numbers
- (704) 377-8412Primary Fax
Website Addresses
- (704) 377-8412
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
B. S.
12/30/2022
Daedalus Properties Response
12/31/2022
**************** purchased his home on January 31, 2019. Prior to his purchase, a "pre-drywall" inspection and a "pre-closing" inspection was performed by his own inspectors in which all items were completed with nothing outstanding. He was provided a one-year walk-thru and provided a punch list which all items were addressed and there was no mention of any issues in January of 2020. We were first notified of an "issue" on October 18, 2021, which was almost three years after his purchase which was well beyond any warranty coverage. However, as a courtesy, we sent our siding installer to inspect and secure any boards that *** have been loose, which he did. Upon inspection of ******************** home, it was also noted that due to the dark grey/blue color he chose to paint the house and the amount of sun exposure due to its Eastward facing position, the front of the home has begun to fade more than the rest of the home. This is beyond any warranty coverage and a larger portion of his complaint. He will likely be required to paint the front of the home more frequently than the remained of the home if he chooses to continue with such a dark color and the full exposure of sunlight. Additionally, there is scaling from water overflowing from his gutters causing additional markings on the home increasing the fading as well.
We were then contacted by ******************** attorney on March 10, 2022, which was then over three years from his purchase. She notified us much of the same complaint. We again agreed to send the siding installer to the home to again inspect and secure any potential pieces of siding that *** have become loose but only with the stipulation that **************** sign a "hold harmless" agreement. We could not continue providing maintenance on a home that was over three years old with no warranty in place and that it would be his own responsibility to provide any future maintenance.
No response was given for over three weeks until a vague "hold-harmless" was received by ******************** attorney. After much back and forth, we then decided that it was no longer our best interest to perform this courtesy as it seems **************** would not sign an appropriate and complete "hold harmless." On May 4, 2022, we informed ******************** attorney that if they wished to further press the issue, they could direct any future correspondence to our attorney.
We have had no further correspondence until this review which is now almost four years from the time of ******************** purchase.
We feel this issue is purely cosmetic in nature which is not warrantied and furthermore well outside of any warranty period. There is no damage or evidence that this siding is not performing properly and therefore no further action will be taken.
We feel this negative review is solely out of spite and completely unwarranted.
Daedalus Properties Response
12/31/2022
**************** purchased his home on January 31, 2019. Prior to his purchase, a "pre-drywall" inspection and a "pre-closing" inspection was performed by his own inspectors in which all items were completed with nothing outstanding. He was provided a one-year walk-thru and provided a punch list which all items were addressed and there was no mention of any issues in January of 2020. We were first notified of an "issue" on October 18, 2021, which was almost three years after his purchase which was well beyond any warranty coverage. However, as a courtesy, we sent our siding installer to inspect and secure any boards that *** have been loose, which he did. Upon inspection of ******************** home, it was also noted that due to the dark grey/blue color he chose to paint the house and the amount of sun exposure due to its Eastward facing position, the front of the home has begun to fade more than the rest of the home. This is beyond any warranty coverage and a larger portion of his complaint. He will likely be required to paint the front of the home more frequently than the remained of the home if he chooses to continue with such a dark color and the full exposure of sunlight. Additionally, there is scaling from water overflowing from his gutters causing additional markings on the home increasing the fading as well.
We were then contacted by ******************** attorney on March 10, 2022, which was then over three years from his purchase. She notified us much of the same complaint. We again agreed to send the siding installer to the home to again inspect and secure any potential pieces of siding that *** have become loose but only with the stipulation that **************** sign a "hold harmless" agreement. We could not continue providing maintenance on a home that was over three years old with no warranty in place and that it would be his own responsibility to provide any future maintenance.
No response was given for over three weeks until a vague "hold-harmless" was received by ******************** attorney. After much back and forth, we then decided that it was no longer our best interest to perform this courtesy as it seems **************** would not sign an appropriate and complete "hold harmless." On May 4, 2022, we informed ******************** attorney that if they wished to further press the issue, they could direct any future correspondence to our attorney.
We have had no further correspondence until this review which is now almost four years from the time of ******************** purchase.
We feel this issue is purely cosmetic in nature which is not warrantied and furthermore well outside of any warranty period. There is no damage or evidence that this siding is not performing properly and therefore no further action will be taken.
We feel this negative review is solely out of spite and completely unwarranted.
Customer Response
01/04/2023
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