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Find a Location

Roby Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Roby Services, Inc.

      2318 Arty Ave Charlotte, NC 28208-5104

      BBB Accredited Business
    • Roby Services, Inc.

      6858 NC Highway 105 S Boone, NC 28607-7328

    Business ProfileforRoby Services, Inc.

    Electrician
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.5/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/2009

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Roby Services, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Roby Services, Inc.

        2318 Arty Ave Charlotte, NC 28208-5104

        BBB Accredited Business
      • Roby Services, Inc.

        6858 NC Highway 105 S Boone, NC 28607-7328

      Headquarters
      2318 Arty Ave, Charlotte, NC 28208-5104
      BBB File Opened:
      2/2/2009
      Years in Business:
      27
      Business Started:
      1/1/1997
      Business Started Locally:
      1/1/2009
      Business Incorporated:
      12/10/2008
      Accredited Since:
      2/9/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      35
      Business Management
      • Mr. Patrick MacIsaac, President
      Contact Information

      Principal

      • Mr. Patrick MacIsaac, President

      Customer Contact

      • Ms. Christian McCall, Marketing Director
      Additional Contact Information

      Fax Numbers

      • (704) 631-2211
        Primary Fax

      Industry Tip

      BBB Tip: Hiring an electrician

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/26/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On May 24, ********************* company sent a electrician to check our electrical system for problems complementary. Everything was working in our home properly. All electrical outlets were working. He came and checked all of my outlets and said there were no problems with any of them. Then he said I want you to know that your bathroom plug is connected to the outdoor plug,( which it has been since the house was built.) We have had no problems with any of it since weve owned the house. I then go into my bathroom and find that none of the plugs are working. I then call **** and they say that they will email the management and tell them that we were having problems with our electricity. No one called me back. I finally called him back and they tell me that they have no one available to handle this situation and they said that they will email the management and tell them that we were having problems with our electricity. I then asked to speak to the manager and they told me that it was not possible. Finally someone calls, who turns out to be the gentleman who checked my plugs and he says he can come and check them to see if anything is wrong. And then tells me that if he has to do something to fix them, I would have to pay him to do it. This to me seems like he sabotaged my service in order for me to have to pay him to fix it. I do believe thats illegal and I will never trust this company to complementary do anything for me. It seems like its their way of getting into your home to create work for them to the charge you to repair. Why would you come to someones home, upset their system and then knowing you mightve had something to do with the damage not try to fix the problem you caused. He then told me that they would have to charge me for the repair. I will be telling my neighbors around this home, and my home in Providence Plantation about the service I obtained from ****. Now I have to pay someone to come and fix my electricity. I will not have any because its the weekend!
      Read More

      Customer Reviews

      16 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Warren H

      5 stars

      12/14/2023

      ***** was in time prepared a quote. We reviewed and went with ****. He showed on time completed the work. And did a nice job. We will use them again.

      Roby Services, Inc. Response

      12/18/2023

      Thank you for the positive feedback, ******. We appreciate your business and look forward to working with you again. Happy Holidays!

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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