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Find a Location

SouthEnd Dentistry has 1 locations, listed below.

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    Business ProfileforSouthEnd Dentistry

    Dentist

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1520 South Blvd STE 110, Charlotte, NC 28203-4799
    BBB File Opened:
    11/12/2009
    Business Started:
    9/17/2009
    Business Started Locally:
    9/17/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Number of Employees:
    15
    Business Management
    • Dr. Bradford L. Picot DDS, Owner
    Contact Information

    Principal

    • Dr. Bradford L. Picot DDS, Owner

    Customer Contact

    • Dr. Bradford L. Picot DDS, Owner
    Additional Contact Information

    Fax Numbers

    • (704) 335-8267
      Primary Fax

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/11/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I paid $***** for veneers and $*** for whitening. Veneers were placed on my two front teeth, # 8,9. I paid an up-charge for in office whitening to meet an agreed upon timeframe which was not achieved due to Dr. P****'s mistakes. The veneers came back discolored and yellow. Dr. P**** and Practice Manager, Angel B**** said the lab messed up the color. The shape was bulbous and did not fit in my mouth properly due to Dr. P**** not sending the molding of my teeth. The new temporaries placed were too high and tight, therefore causing food to become trapped and a bacterial infection of my gums. The second set of veneers shape is incorrect. My veneers stick out in the front and flare out on the sides. Dr. A****** removed cement from the side and caused permanent damage. Dr. P**** placed my photos on his website for work not completed, therefore; falsifying his work and that of his lab. Dr. P****'s office stated they took my insurance however; that was untrue as Dr. P**** was not in network. Dr. P**** stated my night guard ($***) would be complimentary with the completion of my veneers. When my veneers were completed he stated this would no longer be covered since he had to do multiple corrections. None of the mistakes were caused due or by myself, however; by Dr. P**** and Dr. A******. At the end of treatment he stated he would charge me half the price. That was not the agreed upon amount and is extremely dishonest and deceptive.
    Read More

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jason S

    5 stars

    10/07/2022

    I am beyond appreciative of Dr. ******************** over the last 5 years. Twice Ive needed time sensitive emergency assistance and he and his team have been there. I will be a client for life.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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