BBB Accredited Business Profile

Bank of America

Bank of America

(800) 432-1000

Bank of America

68 years in business
Headquarters

100 N Tryon St.
Charlotte, NC 28255-0001

Additional Phone Numbers
  • (704) 736-4038
  • (828) 465-4801
  • (828) 326-1256
  • (828) 326-1246
  • (828) 326-1200
  • (803) 327-6356
  • (800) 250-6626
  • (800) 926-1111
  • (800) 444-4302
  • (704) 388-7994
  • (704) 510-5991
  • (704) 814-4890
  • (704) 395-1943
  • (704) 442-7012
  • (704) 921-3707
  • (704) 895-6226
  • (704) 341-1062
  • (704) 386-3980
  • (803) 831-7033
  • (704) 896-0100
  • (704) 386-8916
  • (704) 386-8912
  • (704) 386-5338
  • (704) 386-6167
  • (704) 386-5716
  • (704) 386-5433
  • (704) 386-5326
  • (704) 386-7653
  • (704) 386-5117
  • (704) 386-5351
  • (704) 386-5346
  • (704) 386-1688
  • (704) 386-8251
  • (704) 386-8100
  • (704) 386-5865
  • (704) 386-8261
  • (704) 386-4771
  • (704) 386-8520
  • (704) 386-5305
  • (704) 386-6500
  • (704) 386-7225
  • (704) 386-8513
  • (704) 386-5315
  • (704) 386-5871
  • (704) 386-1293
  • (704) 386-6188
  • (757) 677-4443
  • (704) 388-5171
  • (704) 386-5000
BBB File Opened: 11/01/1949
Business Started: 01/01/1948
Business Incorporated: 07/31/1998 in DE
Type of Entity
Corporation
Business Management
  • Executive Relations
Contact Information
  • Principal: Mr. Brian Moynihan, President & CEO
  • Executive Relations
Business Category
  • Banks
  • Investment Advisory Service
  • Credit Cards & Plans - Equipment & Supplies

Alternate Business Names
  • Bank of America Auto Leasing
  • Bank of America Investment Services, Inc.
  • Merrill Lynch
  • NationsBank
  • Merrill Edge
  • BankAmerica Corporation

Number of Employees: 
32,767

A+

Government Action

On April 7, 2014, the business entered into a Consent Order with the United States of America Consumer Financial Protection. The Consent Order settles allegations th... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Bank of America

Bank of America

BBB ACCREDITED SINCE 11/01/1949

Customer Review Rating:

Positive
5%
Neutral
3%
Negative
92%

Composite Score:

0 3