BBB Accredited Business Profile

Bank of America

Bank of America

Bank of America

69 years in business
100 N Tryon St Ste 220
Charlotte, NC 28202-4031
BBB File Opened: 11/01/1949
Business Started: 01/01/1948
Business Incorporated: 07/31/1998 in DE
Type of Entity
Contact Information
  • Principal: Mr. Brian Moynihan, President/CEO
Business Category
  • Banks
  • Investment Advisory Service
  • Credit Cards & Plans - Equipment & Supplies

Number of Employees: 
BBB accredited business


Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On June 13, 2017, the business entered into a Settlement Agreement with the San Diego County District Attorney's Office. The Settlement Agreement settles allegations that the business violated sections 632 and 632.7 of the California Penal Code by fail... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Bank of America include:

  • Government action(s) against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Bank of America

Bank of America


Customer Review Rating:


Composite Score: