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Find a Location

V-12 Motorsports of Indian Trail, Inc. has 1 locations, listed below.

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    Business ProfileforV-12 Motorsports of Indian Trail, Inc.

    Foreign Auto Repair

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    301 Unionville Indian Trail Rd, Indian Trail, NC 28079-7593
    BBB File Opened:
    4/18/2008
    Years in Business:
    32
    Business Started:
    3/15/1992
    Business Started Locally:
    3/15/1992
    Business Incorporated:
    4/24/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 0028090 for this business, issued by Division of Motor Vehicles, NC

    These agencies may include:

    Division of Motor Vehicles, NC

    1100 New Bern Ave

    Raleigh NC 27697

    (919) 715-7000

    https://www.dmv.dot.state.nc.us

    BBB records show a license number of 0069348 for this business, issued by Division of Motor Vehicles, NC

    These agencies may include:

    Division of Motor Vehicles, NC

    1100 New Bern Ave

    Raleigh NC 27697

    (919) 715-7000

    https://www.dmv.dot.state.nc.us

    Type of Entity:
    Corporation
    Number of Employees:
    5
    Alternate Business Name
    • V-12 Motorsports of Indian Trail
    Business Management
    • Mr. Dennis H. Rhodes, President
    • Mr. Arthur Rhodes, Manager
    Contact Information

    Principal

    • Mr. Dennis H. Rhodes, President

    Customer Contact

    • Mr. Dennis H. Rhodes, President
    • Mr. Arthur Rhodes, Manager
    Additional Contact Information

    Fax Numbers

    • (704) 821-7062
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On November 9th I went into v12 motorsport after speaking with Author a few days prior, my vehicle was ready to be picked up he initially fix the gear shift it had to be replaced. I picked up the vehicle I paid $1553 I was told at the time that he had to put in a battery a new battery no charge for the battery and that everything seem to be working well with no sensors or anything showing nothing that will be a problem . I left with my vehicle comfortably driving not thinking anything was a problem later on that evening I had to work third shift . I noticed around 6 oclock or so that my headlights were coming on , and only the high-beams would come on . I played around with it for a little bit back-and-forth with the switch just kind of see would it come on. I then contacted ****** at v12 motorsport to let him know that the headlights were not working I asked. Him if he check the lights after putting in the new battery . Really no response just told me he didnt see anything wrong with the vehicle and told me if I wanted to bring the vehicle in he would take a (LOOK!) at it and we could go from there I told him that I could bring the vehicle in probably tomorrow possibly the same night . I decided to bring the vehicle in the same night so that he could have it first thing in the morning to check out what was going on with the headlights . I waited until about **** 12 oclock to give ****** a call he said he had not gotten to my vehicle quite yet and that he will give me a call Before moving forward we hung up a few. hours later he called and said he can replace the bulbs it would be $89 per bulb I told him I did not want replace the bulbs at this time I told him that the lights were working when we drop the car off . And You did not say that you were going to charge me to put in bulbs you said that you were going to check it and thats why I dropped off my vehicle the night before he then said you owe me $350 to get your car back. I never told him to do that
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Dennis R.

    5 stars

    07/06/2021

    I am so very grateful to V-12 Motorsports for a job (VERY) well done on my 1996 XJS. The car had essentially been 'off the road' for nearly a year due to crippling ignition issues I had failed to get to the bottom of in all that time. I live 15 miles from the Virginia border, but the drive to Indian Trail was MORE than worth it to find someone with reliable diagnostic and repair abilities! I had used a shop much closer to me in an effort to resolve this problem, without any success at all. Having the car for three weeks (and plenty of $$), they finally returned the car "mostly better". Except it was absolutely no better at all on this matter. So honestly, my hopes were not too high when I brought my 'baby' to these fine folks. But IMPRESSED is too mild a word to describe my feelings. Straightforward, insightful, professional, friendly, accommodating, and more. But mostly . . . FIXED!!! FINALLY!! :D I can't describe how happy I am now to see this car in my garage -- and feel completely free to jump in and JUST DRIVE! I'd nearly lost my affection for the car because it had become virtually a stationary ornament that no one else ever got to see. :/ My most profound thanks to Dennis and Arthur (and the guys behind the scenes) for putting a huge, cheesy smile on my face again!!

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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