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          Auto Advantage, Inc. has 1 locations, listed below.

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            Business ProfileAuto Advantage, Inc.

            Used Car Dealers
            BBB accredited business

            Contact Information

            5998 Asheville Hwy

            Hendersonville, NC 28791-9038

            Get Directions
            Visit Website
            (828) 687-7737

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/21/2012

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5998 Asheville Hwy, Hendersonville, NC 28791-9038
            BBB File Opened:
            5/12/1998
            Years in Business:
            26
            Business Started:
            12/1/1997
            Business Started Locally:
            12/1/1997
            Accredited Since:
            12/21/2012
            Number of Employees:
            30
            Business Management
            • Mr. Christopher Thompson, General Manager
            • Ms. Kate Coons, Compliance Coordinator
            • Mr. Richard Blake, General Sales Manager
            Contact Information

            Principal

            • Mr. Christopher Thompson, General Manager

            Customer Contact

            • Mr. Christopher Thompson, General Manager
            • Ms. Kate Coons, Compliance Coordinator
            • Mr. Richard Blake, General Sales Manager
            Additional Contact Information

            Fax Numbers

            • (828) 687-7730
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/23/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Bought a car on June 28, 2021 from Auto Advantage. Car has performed well, but started running hot. On Aug 18, 2021, car overheated and stopped running. Had to sit on interstate shoulder while it cooled. Checked all the fluid levels after it cooled and they were fine. Car had the same problem the next day. No Jeep dealer would see us on Friday so we went to our local shop. Our guy found a 'claw' hammer in the fan housing. After removing it the fans would not run. Eventually he found a blown fuse, apparently caused by heat overload. I called Ethos Warranty about the trouble and they clarified that warranty doesn't covered problems caused by Auto Advantage, or any garage or dealer. Today I went to the car lot to discuss problem. They reluctantly paid for repair fees but refused to reinspect the car as I asked. Clearly the car was not inspected thoroughly by Auto Advantage before sale.
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kent B

            06/08/2023

            I recently purchased a used car from Advantage. Although it was overpriced I bought it anyway. On the first test drive I mentioned to the salesman that the *** light was on and indicated an error. There was also a chip in the middle of the windshield. I called and talked with several people and got the *** answer "we'll look into it" In other words your on your own. Within a week or so I noticed the front brakes were dragging. So after buying an overpriced car now I have to have the *** monitors in each wheel replaced, a new windshield (It is also badly scrapped where wipers drug) and a new set of brakes. Thats probably at least another $1,000 I have to put into a car that was just pushed out the door even though it had problems. I will not go there again and have told as many people who would listen not to go there either. They will rip you off

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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