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      Country
          Country

          Find a Location

          Adam's Auto Group has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Adam's Auto Group

              6027 N Tryon St Charlotte, NC 28213-7814

              BBB Accredited Business
            • Adam's Auto Group

              4008 Wild Nursery Ct Charlotte, NC 28215-5345

              BBB Accredited Business
            • Adam's Auto Group

              6501 South Blvd Charlotte, NC 28217-4375

              BBB Accredited Business
            • Adam's Auto Group

              6625 E Independence Blvd Charlotte, NC 28212-7255

              BBB Accredited Business

            Business ProfileforAdam's Auto Group

            Used Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.44/5stars

            Average of 18 Customer Reviews

            Customer Complaints

            33 complaints closed in last 3 years

            11 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/19/2013

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Adam's Auto Group has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Adam's Auto Group

                6027 N Tryon St Charlotte, NC 28213-7814

                BBB Accredited Business
              • Adam's Auto Group

                4008 Wild Nursery Ct Charlotte, NC 28215-5345

                BBB Accredited Business
              • Adam's Auto Group

                6501 South Blvd Charlotte, NC 28217-4375

                BBB Accredited Business
              • Adam's Auto Group

                6625 E Independence Blvd Charlotte, NC 28212-7255

                BBB Accredited Business
              BBB File Opened:
              3/2/2009
              Years in Business:
              18
              Business Started:
              1/1/2006
              Business Started Locally:
              1/1/2006
              Business Incorporated:
              1/1/2007
              Accredited Since:
              6/19/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 0068722 for this business, issued by Division of Motor Vehicles, NC

              These agencies may include:

              Division of Motor Vehicles, NC

              1100 New Bern Ave

              Raleigh NC 27697

              (919) 715-7000

              https://www.dmv.dot.state.nc.us

              Type of Entity:
              Corporation
              Number of Employees:
              41
              Alternate Business Name
              • Adam's Auto Group Inc.
              • Adam's Automotive Group
              Business Management
              • Mr. Chuck Darwich, President
              • Ms. Farida Khalil, Office Manager
              Contact Information

              Principal

              • Mr. Chuck Darwich, President

              Customer Contact

              • Mr. Chuck Darwich, President
              • Ms. Farida Khalil, Office Manager
              Additional Contact Information

              Fax Numbers

              • (704) 598-3666
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              33 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/28/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I purchased a used 2016 ***** XC from the South End Location of Adams Auto Group on 7/3/23. I have had numerous problems with the vehicle ranging from small to large, but this all came to a head about a month ago, when the car would start and then die and require a jump just about every time I drove the vehicle. I ended up taking the car to a ************** for a diagnostic who specializes in *****'s who informed me of the nearly $3500 worth of repairs it would take this vehicle to pass inspection. After hearing this I immediately went to the dealership and spoke with an extremely nice and professional manager- who informed me that not only would all of the repairs would be categorized under "wear and tear" of the vehicle, but more specifically that almost none of what needs to be fixed would be covered under the level 4 (highest level I could have purchased) warranty. She said what I needed to do first was to take it into a ***** location for another diagnostic. After doing so, they confirmed everything ************** said and even stated on the diagnostic that this vehicle would not in a million years have passed inspection when I bought it- let alone be safe to drive in the first place WHEN I PURCHASED THE VEHICLE. Breaks, rotors, tires, electronics, oil housing, cables are just a short sample of things that could not have decayed in the short 6 months I owned the car. Furthermore, any attempts through phone or email to reach someone high up in this company and get this resolved have been met with no responses. All you have to do is look through these complaints to show the lack of business ethics this organization has- they always blame the customer and hide behind the as-is contract like a shield, despite using deceptive business tactics and straight up lying about the car being inspected. On top of all of this, the manager who was there the day I purchased the car is no longer with the company. I wish I had more characters to explain how dangerous this was.
              Read More

              Customer Reviews

              18 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Chelsea D

              5 stars

              02/21/2024

              Great help, never bought a car before they made it easy

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              BBB Reports On

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