This Business Is Not BBB Accredited

CarMax, Inc.

CarMax, Inc.

(704) 553-7333

CarMax, Inc.

60 years in business

10510 Cadillac St
Pineville, NC 28134-6341

BBB File Opened: 12/23/1996
Business Started: 2/01/1956
Business Started Locally: 1/01/1996
Type of Entity
Contact Information
  • Mr. Walter Shattenkirk, Gen. Mgr.
  • Mr. Scott Sheffield, General Manager
  • Mr. Ron Bellinghausen, General Manager
  • Mr. Brad Swett, General Manager
  • Ms. Lynn Mussatt, Vice President Business Operations
  • Ms. Diane Cafritz, Legal Counsel
  • Principal: Mr. Thomas J. Folliard, C.E.O.
  • Customer: Ms. Amye Bergman, Customer Relations Director
Business Category
  • Auto Dealers - New Cars
  • Auto Dealers - Used Cars

Licensing, Bonding or Registration:  This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Number of Employees:  50



Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

CarMax, Inc.


CarMax, Inc.