Business ProfileforBMH/HVAC Solutions

My husband and I had HVAC emergency (furnace went out) and I reached out to *************************** which I found through a local FB group because it was the weekend this was back on January 22. He was able to get it running and he pretty much reported that the furnace was looking pretty good and that we may need a blower part that way the furnace would last us a long time. On January 25th he texts me asking if my husband and I had discussed getting the part and that it would be $410.70 for the part and $125-150 to install and he could do it the next week. So we agreed and he asked me to pay for the motor up front so we venmoed him. We dont hear anything else and a week later our furnace goes again we have two young kids and so of course I reach out to him multiple times and he keeps saying I will call you in few minutes and never does. So we contacted the another HVAC professional and who tried to to fix it with no avail and pretty much said we needed a new furnace. Meanwhile *************************** gets back to us that he has been sick (covid) why he couldnt get back to us. So we shelled out $3800 on a new furnace and reached out to the *************************** that had sold us the part that we would no longer need it and if we could get a refund this was on Feb 2 with no reply. On February 15th My husband called him a few times and finally got a text from saying he was at hunting lodge that he needs to return the part and wait till he gets the refund to give us the refund and that refund for the part would be reduced due to shipping charges/freight etc which we understand(although some other professionals have adviced us that sending it back shouldnt cost him anything) its been another two weeks and we have tried contact him for a refund on the part with no communication given. Hes had our part money since January 25th and refuses to show a receipt, refund us or any evidence that the part was actually bought. Absolutely stalling and keeps saying he needs to get the return money.