Better Business Bureau Report for
Interfaith Senior Programs, Inc.

Better Business Bureau Report issued July 2016
Better Business Bureau Report expires July 2018

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Interfaith Senior Programs, Inc.
Address: 210 NW Barstow Street
Suite 101
  Waukesha, WI 53188-3771
Phone: 262-549-3348
Web Address:
Also known as:Retired and Senior Volunteer Program of Waukesha County
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Better Business Bureau Comments

Formerly known as:Interfaith Caregiving Network, Inc.
Retired and Senior Volunteer Program of Waukesha County, Inc.

Year, State Incorporated: 1981, Wisconsin
Affiliates: None
Stated Purpose: The mission of Interfaith Senior Programs, Inc. is to engage and support Waukesha County seniors in living meaningful lives.

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Evaluation Conclusions


Interfaith Senior Programs, Inc. meets the 20 Standards for Charity Accountability.
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Engage: Through the Retired and Senior Volunteer Program (RSVP) 400 seniors are engaged in community activities through placement as volunteers in two county school districts (Waukesha & Menomonee Falls) as tutors, readers, mentors, expert listeners and classroom assistants. Senior volunteers also provide help to other seniors by serving as volunteer drivers, meal delivery volunteers, program assistants and senior ambassadors. Volunteer activities are designed to be meaningful, build leadership, address real needs in the community as identified through community assessments conducted by the county public health department and area healthcare system assessments and available to seniors regardless of their age-related disabilities. Annual RSVP volunteers provide 16,000 hours of service to the community. Support: Each year 1,100 seniors and adults with disabilities receive direct services from 1,500 trained and screened volunteers to increase their ability to live independently. Volunteers of all ages are recruited from congregations, businesses, schools and services clubs to assist with neighborly services including: rides to healthcare appointments and food pantries, assistance with forms and bills, outdoor home projects and seasonal chores, friendly visiting, non-medical respite care and telephone reassurance. All volunteers complete an application process including a criminal background check, two personal references, a driving background check, proof of automobile insurance and an orientation to the agency's policies and procedures.

For the fiscal year ended December 31, 2015, Interfaith Senior Programs, Inc.'s program expenses were:

Program Services 657,535
Total Program Expenses: $657,535
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Chief Executive : Kathy Gale, Executive Director

Chair of the Board: Carol Motzel
Chair's Profession / Business Affiliation:

Board Size: 13

Paid Staff Size: 11

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, internet, planned giving arrangements
Fund raising costs were 15% of related contributions. (Related contributions, which totaled $731,230, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Interfaith Senior Programs, Inc.'s audited financial statements for the fiscal year ended December 31, 2015.

Source of Funds  
Special Events Income 131,946
United Way 124,282
Individual Contributions 114,004
Foundations 92,400
Milwaukee County Dept of Transportation 89,157
Corporation for National & Community Services 89,139
In-Kind 66,328
Corporate Contributions 31,512
Waukesha County Dept of Health & Human Services - State of WI Section 85.21 23,487
Community Transportation Association 20,605
Waukesha County Dept of Health & Human Services - Older American Act Title IIIB 20,567
State of Wisconsin Dept of Health Services 12,660
Community Development Block Grant 12,100
Bequests 3,158
State Faith in Action Membership Fees 1,027
Investment Income -798
Special Event Expenses -33,787
Total Income $797,787


Uses of Funds as a % of Total Expenses

Programs: 77%  Fund Raising: 13%  Administrative: 10% 

Total income $797,787
Program expenses $657,535
Fund raising expenses 106,421
Administrative expenses 86,150
Total expenses $850,106
Expenses in Excess of Income (52,319)
Beginning net assets 643,009
Ending net assets 590,690
Total liabilities 35,573
Total assets $626,263

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