Better Business Bureau Report for
Ronald McDonald House Charities

Better Business Bureau Report issued September 2016
Better Business Bureau Report expires September 2018

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Ronald McDonald House Charities
Address: 935 E. South Temple St.
  Salt Lake City, UT 84102
Phone: 801-363-4663
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1988, Utah
Affiliates: None
Stated Purpose: The mission of Ronald McDonald House Charities of the Intermountain Area is to surround families with the support they need to be near and care for their seriously ill or injured children. We provide a home-away-from-home to ease daily burdens and empower families of hospitalized children with meaningful experiences and quality time together - because togetherness heals.

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Evaluation Conclusions


Ronald McDonald House Charities (RMHC) meets the 20 Standards for Charity Accountability.
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It's something we see every day - children healing better because they're surrounded by family. While we may not be able to make the medicine taste better or erase the pain of a much-needed treatment, Ronald McDonald House Charities ® of the Intermountain Area (RMHC) helps lessen the burden for approximately 10,000 families each year. Since 1988, we have been making children happier by keeping families close – giving them a place to rest and regroup in a spot that feels like home through our Ronald McDonald House ® and Ronald McDonald Family Room ® at Primary Children’s Hospital. Many families travel far from home and spend several days, weeks, or months away while their seriously ill or injured children are receiving medical treatment. It’s a long time to be gone, separated from a parent or siblings. Our House is built on the idea that nothing else should matter when a family is focused on the health of a child, and provides a warm, caring environment that includes all the advantages of home. Families have a private room and bath where parents and siblings can stay together, along with access to a fully-stocked kitchen, laundry rooms, and recreational spaces. While guests are invited to contribute a small fee towards their stay, it is not required and families are welcome regardless of their ability to pay. The House and Family Room at Primary Children’s Hospital are designed to alleviate stress during stressful times, and help keep families close when it matters most.

For the fiscal year ended December 31, 2015, RMHC's program expenses were:

Program Services 2,204,178
Total Program Expenses: $2,204,178
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Chief Executive : Carrie Romano, Chief Executive Officer

Chair of the Board: Lynaeda (Lynnie) Zimmerli
Chair's Profession / Business Affiliation: Community Volunteer

Board Size: 30

Paid Staff Size: 38

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, television, radio, grant proposals, internet, planned giving arrangements, cause-related marketing, membership
Fund raising costs were 12% of related contributions. (Related contributions, which totaled $3,250,681, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on RMHC's audited financial statements for the fiscal year ended December 31, 2015.

Source of Funds  
In-kind 730,477
Special events 718,765
Individual contributions 636,048
Foundation contributions 523,562
Capital campaign 335,669
Corporate contributions 306,160
Room fees 209,917
Gain on sale of property 136,591
Other income 8,054
Total Income $3,605,243


Uses of Funds as a % of Total Expenses

Programs: 70%  Fund Raising: 12%  Administrative: 17%  Other Expenses: 1%

Total income $3,605,243
Program expenses $2,204,178
Fund raising expenses 391,403
Administrative expenses 544,953
Other Expenses 36,768
Total expenses $3,177,302
Income in Excess of Expenses 427,941
Beginning net assets 15,944,561
Other Changes in Net Assets (29,429)
Ending net assets 16,343,073
Total liabilities 86,300
Total assets $16,429,373

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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