Better Business Bureau Report for
Nevada Humane Society

Better Business Bureau Report issued June 2016
Better Business Bureau Report expires June 2017

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Nevada Humane Society
Address: 2825 Longley Lane Suite B
  Reno, NV 89502
Phone: 775-856-2000
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1932, Nevada
Affiliates: None
Stated Purpose: "exists to aid in the prevention of cruelty to animals."

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Evaluation Conclusions


Nevada Humane Society (NHS) meets the 20 Standards for Charity Accountability.
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• Homeless animal rescue and care: NHS takes in all animals surrendered from Washoe County and Carson City residents and adoptable animals who are not reclaimed at Washoe County Animal Services, providing them with needed care until they can be placed into new homes. Accomplishments: In 2015, NHS took in 11,384 animals while aiding another 10,856. • Pet adoptions: NHS adopts out all animals in its care unless they are too badly injured or ill to recover to a reasonable quality of life or are aggressive and pose a risk to public safety. Accomplishments: In 2015, NHS found new homes for 10,694 animals. • Low-cost spay/neuter services: NHS offers a variety of low-cost or free spay/neuter services to ensure that people with financial challenges receive the assistance they need for their pets. Accomplishments: In 2015, the NHS clinic performed 11,459 spay/neuter surgeries as well as 705 dental exams and other surgeries. • Animal Help Desk: This free public resource responds to thousands of requests from the public each year. Trained staff address pet owner concerns, including financial, moving and pet behavior issues, as well as coordinate a Pet Food Assistance Program. Accomplishments: In 2015, AHD responded to over 11,661 requests for assistance on pet-related concerns. • Volunteer support: NHS staff is supported by an active volunteer team of over 350 (from a role of more than 8,000) who perform a variety of important shelter activities, including foster care. Accomplishments: In 2015, over 43,000 volunteer hours were invested in NHS programs and services. After establishing a no-kill shelter policy in 2007, NHS set—and achieved—the goal of making Washoe County, Nevada, a no-kill community where every homeless pet that can be saved is guaranteed a good home. Its 2015 shelter save rate was 92.3% for cats (95.8% in Carson City) and 95.3% for dogs (94.3% in Carson City), far exceeding the average shelter save rate of 58%. These outstanding results have been accomplished in spite of the fact that Washoe County takes in more than twice the national average of animals per 1,000 people. Today, NHS is considered to be a model shelter and Washoe County—recipient of the prestigious Maddie’s Fund Community Lifesaving Award in 2012—is now the safest metropolitan area in the nation for homeless pets.

For the fiscal year ended December 31, 2014, NHS's program expenses were:

Animal Care Shelter 2,250,572
Animal Care Clinic 997,869
Public Service 486,511
Total Program Expenses: $3,734,952
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Chief Executive : Kiska Icard, Chief Executive Officer

Chair of the Board: Tierra Bonaldi
Chair's Profession / Business Affiliation: Proprietor, The Impetus Agency

Board Size: 19

Paid Staff Size: 80

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, television, radio, grant proposals, internet, planned giving arrangements, cause-related marketing, membership
Fund raising costs were 2% of related contributions. (Related contributions, which totaled $3,470,657, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on NHS's audited financial statements for the fiscal year ended December 31, 2014.

Source of Funds  
Grants and Contributions 3,244,017
Program Income and Fees 738,022
Special Events Net Income 226,640
Interest and Dividend Income 71,133
Net Investment Income 1,617
Interest Expense -522
Total Income $4,280,907


Uses of Funds as a % of Total Expenses

Programs: 90%  Fund Raising: 1%  Administrative: 9% 

Total income $4,280,907
Program expenses $3,734,952
Fund raising expenses 59,609
Administrative expenses 355,809
Total expenses $4,150,370
Income in Excess of Expenses 130,537
Beginning net assets 6,074,776
Ending net assets 6,205,313
Total liabilities 259,626
Total assets $6,464,939

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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