Better Business Bureau Report for
Multi-Purpose Community Action Agency

Better Business Bureau Report issued December 2017
Better Business Bureau Report expires December 2019

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Multi-Purpose Community Action Agency
Address: 207 Washington St., Suite 100
  Shelbyville, KY 40066
Phone: 502-633-7162
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1974, Kentucky
Affiliates: None
Stated Purpose: The Multi-Purpose Community Action Agency is one of 23 community action programs in Kentucky. The agency serves the core counties of Shelby, Bullitt and Spencer. The agency's purpose is to assist people in achieving their maximum level of independence and self sufficiency while being offered the opportunity to fully participate in all aspects of society and community life by focusing on the positive aspects of their lives.

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Evaluation Conclusions


Multi-Purpose Community Action Agency meets the 20 Standards for Charity Accountability.
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Multi-Purpose Community Action Agency programs and services include: 1)Senior Centers: The agency operates three senior centers that serve as focal points for the rural communities that the agency serves. The primary purpose of the senior centers is to enhance the quality of life for older adults. 2) Congregate Meals: Seniors are offered a nutritionally balanced noon meal in a group social setting. 3) Home Delivered Meals: Frail homebound clients can receive a hot meal delivered to their home on the days each of the senior centers are open. 4) Client Advocacy: The agency takes action on behalf of an older person to secure their rights and benefits. 5) Counseling: Staff assist clients through interviewing and listening with a sympathetic ear and advising when appropriate to help solve problems. 6) Education/Training: Formal and informal opportunities are offered for individuals to acquire knowledge, experience or skills in such areas as nutrition; crime or accident prevention; computer usage; arts & crafts; and promotion of personal enrichment. 7) Health Promotion: Provides services designed to maintain or improve the health and well being of older persons, including health screening and exercise. 8) Information & Assistance: Provides individuals with current information on opportunities and services available within their communities. 9) Outreach: Staff contact older persons within the community to assess their needs and to encourage them to use services that are available. 10) Friendly Visiting: Volunteers visit elderly shut-ins on a regular basis and spend time with them. 11) Telephone Reassurance: Volunteers call elderly clients at a preset time to make sure they are doing well. 12) Low Income Assistance Weatherization: Provides energy related home repairs to help lower heating and cooling expenses. Repairs can include fixing or replacing the heating system. adding insulation or stopping air infiltration. 13) Low Income Heating Assistance (LIHEAP): Provides assistance towards heating expenses during the winter months. In order to qualify, participants must meet income guidelines and be responsible for their heating expense. 14) Self Sufficiency: Targets families and individuals who are working toward becoming self sufficient. Services include case management, goal setting, employment skill development, educational enhancement, household financial management and financial support. 15) Emergency Services: Provides financial assistance with food, utility, clothing, shelter and medical needs. Families experiencing a temporary financial crisis receive budget counseling along with financial assistance to help them identify problem areas and to avoid crisis situations in the future. We also offer commodities monthly to eligible senior citizens over the age of 60 in Spencer and Bullitt Counties. The agency also provides a food pantry in Spencer County to help families through a short-term crisis. The Wintercare program helps clients with electric bills from participating utility companies. Information and referral services are provided to clients to help access the available resources in their community. In Bullitt County, assistance is offered to clients through the Louisville Water Foundation. If clients have Louisville Water as their provider and meet income guidelines, the agency can provide assistance with their water bill.

For the fiscal year ended June 30, 2017, Multi-Purpose Community Action Agency's program expenses were:

Program Expenses 1,164,841
Total Program Expenses: $1,164,841
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Chief Executive : Kim Embrey Hill, Executive Director

Chair of the Board: Joanna Freels
Chair's Profession / Business Affiliation: Former Teacher

Board Size: 13

Paid Staff Size: 18

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

The agency's primary source of revenue is government grants.

In addition, Multi-Purpose Community Action Agency is a Metro United Way member agency.

Fund raising costs were 5% of related contributions. (Related contributions, which totaled $197,155, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Multi-Purpose Community Action Agency's audited financial statements for the fiscal year ended June 30, 2017.

Ending net assets as reported below include $42,369 in unrestricted net
assets,$39,169 in fixed assets and $9,595 in temporarily restricted net assets.

Source of Funds  
Grant funds 902,510
Other locally generated funds 197,155
Program fees 20,575
Investment Income 19
Total Income $1,120,259


Uses of Funds as a % of Total Expenses

Programs: 97%  Fund Raising: 1%  Administrative: 2% 

Total income $1,120,259
Program expenses $1,164,841
Fund raising expenses 9,028
Administrative expenses 20,539
Total expenses $1,194,408
Expenses in Excess of Income (74,149)
Beginning net assets 126,113
Ending net assets 51,964
Total liabilities 101,656
Total assets $153,620

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