Better Business Bureau Report for
Jewish Family & Career Services

Better Business Bureau Report issued December 2016
Better Business Bureau Report expires December 2018

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Jewish Family & Career Services
Address: 2821 Klempner Way
  Louisville, KY 40205
Phone: 502-452-6341
Web Address:
Also known as:Jewish Family & Vocational Services
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Better Business Bureau Comments

Formerly known as:Jewish Family & Vocational Services

Year, State Incorporated: 1972, Kentucky
Affiliates: None
Stated Purpose: The mission of the Jewish Family & Career Services is to strengthen individual, family, work and community life, enhance self-sufficiency, and reflect the enduring values of Jewish tradition.

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Evaluation Conclusions


Jewish Family & Career Services (JFCS) meets the 20 Standards for Charity Accountability.
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Jewish Family & Career Services is a nonprofit, comprehensive human services organization that provides care, counseling and guidance for people of any age, religion or ethnic origin. JFCS works to give people the skills and tools to manage transitions and to meet life’s challenges relating to family, relationships, aging, education, work and financial stability. JFCS strengthens individuals and families through programs for every season of life including counseling, adoption, career services, older adult services and microenterprise development. The Counseling program at JFCS offers a warm, confidential and supportive environment for clients to confront the difficulties and challenges in their lives. JFCS approaches client wellness in a way that honors the client’s family traditions, culture and spiritual beliefs. Through individual, couple, family and child therapy, individuals and families are provided opportunities to maximize their strengths and learning skills to succeed in school, work and personal relationships. JFCS Adoption Services helps clients navigate the system with home studies, counseling, education and more. The adoption process can be overwhelming; JFCS provides practical and emotional support to help clients as they expand their families. Career Services encourages self-reliance, helps individuals attain their maximum potential in career and educational development, and promotes the economic well-being of our community. Clients of all ages receive individualized assessment and expert direction to help make effective career, education and employment decisions. Klein Older Adult Services helps people who are age 60 and older maintain the highest possible quality of life. When aging brings new challenges and changes, JFCS geriatric specialists work to assure that health, social, personal, transportation, housing and safety needs are met. JFCS works with clients and families to create individualized care plans that maximize independence, safety, and well-being. Navigate Enterprise Center focuses on helping individuals start microbusinesses and break out of the poverty cycle by saving and accumulating assets. As the microenterprise program at JFCS, Navigate supports low-income entrepreneurs with skills and tools that will lead to financial security. Through micro-lending and partnerships with other lenders, entrepreneurs can access capital that empowers them to achieve their business goals. JFCS helps to make services available to those who are most in need of them by offering many services on a sliding fee scale. Many programs are available for free or at a reduced cost for certain under-served groups including immigrants, refugees and older adults. For clients needing additional assistance, an on-site food pantry is available for supplemental nutrition. The agency’s programs work together to provide a holistic solution to meet the needs of each individual client.

For the fiscal year ended June 30, 2016, JFCS's program expenses were:

Program services 2,402,154
Total Program Expenses: $2,402,154
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Chief Executive : Judy Freundlich Tiell, Executive Director

Chair of the Board: Stephanie Mutchnick
Chair's Profession / Business Affiliation: Consultant

Board Size: 23

Paid Staff Size: 50

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Fund Raising


Method(s) Used:

Direct mail, invitations to fund raising events, grant proposals, membership.

In addition, Jewish Family & Career Services is a Metro United Way member agency.

Fund raising costs were 6% of related contributions. (Related contributions, which totaled $2,098,490, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on JFCS's audited financial statements for the fiscal year ended June 30, 2016.

Ending net assets as reported below include $4,600,046 in unrestricted net assets and $1,592,467 in temporarily restricted net assets.

Unrestricted net assets include $2,808,874 in undesignated assets and $1,791,172 in Board designated assets.

Ending net assets include $2,089,511 invested in property and equipment, net.

Source of Funds  
Client fees 743,935
Government grants 669,992
Private grants 534,778
Jewish Community of Louisville 325,000
Metro United Way 242,027
Fund raising events, net 135,676
Membership 114,694
Interest and dividend income 80,203
Contributions 75,573
Other 22,362
In-kind contributions 750
Realized investment loss -10,722
Unrealized loss on investments -113,903
Total Income $2,820,365


Uses of Funds as a % of Total Expenses

Programs: 80%  Fund Raising: 5%  Administrative: 15% 

Total income $2,820,365
Program expenses $2,402,154
Fund raising expenses 135,861
Administrative expenses 437,480
Total expenses $2,975,495
Expenses in Excess of Income (155,130)
Beginning net assets 6,347,643
Ending net assets 6,192,513
Total liabilities 1,669,795
Total assets $7,862,308

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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