Better Business Bureau Report for
New Directions Housing Corporation

Better Business Bureau Report issued March 2018
Better Business Bureau Report expires March 2020

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: New Directions Housing Corporation
Address: 1000 East Liberty Street
  Louisville, KY 40204-1029
Phone: 502-589-2272
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1969, Kentucky
Affiliates: None
Stated Purpose: The mission of New Directions Housing Corporation is to develop and maintain affordable housing and vital communities in partnership with neighborhoods and other stakeholders across Kentuckiana.

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Evaluation Conclusions


New Directions Housing Corporation meets the 20 Standards for Charity Accountability.
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Founded in 1969, New Directions Housing Corporation ( is a not-for-profit community development corporation created to develop and maintain affordable housing and vital communities in partnership with neighborhoods and other stakeholders. New Directions is a member of both the NeighborWorks® America network ( and Kentuckiana’s Metro United Way ( New Directions services and programs range from the development, construction and maintenance of affordable housing to the delivery of social services to distressed families of low income. New Directions has a three-county service area, including Louisville, Kentucky and Indiana’s Floyd and Clark counties. Programs have expanded into neighborhood-based services, providing technical support to grassroots and neighborhood groups. New Directions encourages volunteerism and civic participation as ways to increase neighborhood resiliency. Nearly 1,000 low income families live in New Directions affordable rental housing located in 24 neighborhoods. Annually, over 200 homeowners are aided by emergency home repair programs and by Repair Affair, the region’s largest organized volunteer event focused on home safety and housing repairs. The organization's Learning Centers for youth and adults increase access to after school tutoring and learning opportunities such as computer classes in supported computer labs. The agency’s board and the New Directions Neighborhood Roundtable of grassroots leaders are focused in service to Kentuckiana’s neighborhoods and residents. The agency’s Neighborhood Stabilization work in Louisville’s Shelby Park and New Albany’s Midtown Neighborhood are fighting foreclosure and abandonment through quality single-family home development.

For the fiscal year ended June 30, 2017, New Directions Housing Corporation's program expenses were:

Program Services 9,394,506
Total Program Expenses: $9,394,506
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Chief Executive : Lori Hudson Flanery, President and Chief Executive Officer

Highest Paid Executive: Gerald Tyrrell,Chief Financial Office
Compensation*: $158,730

Chair of the Board: Adam Hall
Chair's Profession / Business Affiliation: AVP|Community and Economic Development Manager|Regional Advisor, Kentucky Inclusion Council

Board Size: 21

Paid Staff Size: 71

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Methods of fund raising include direct mail, telephone, invitations to fund raising events, print advertisements, grant proposals, and internet appeals.

In addition, New Directions Housing Corporation is a Metro United Way member agency.

Fund raising costs were 29% of related contributions. (Related contributions, which totaled $1,319,202, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on New Directions Housing Corporation's audited financial statements for the fiscal year ended June 30, 2017.

Ending net assets as reported below include $14,040,912 in unrestricted net assets, $486,670 in temporarily restricted net assets, and $1,671,931 in permanently restricted net assets.

Unrestricted net assets as reported above include $12,632,783 in operating assets and $1,408,129 in contractually designated assets.

Total assets as reported include $22,141,859 invested in property and equipment.

Source of Funds  
Rent Income 6,292,351
Grant Income - Operations 1,172,920
Maintenance, Management and Other Fees 1,059,125
Miscellaneous 248,701
Contributions 146,282
Interest Income 122,290
Total Income $9,041,669


Uses of Funds as a % of Total Expenses

Programs: 93%  Fund Raising: 4%  Administrative: 3% 

Total income $9,041,669
Program expenses $9,394,506
Fund raising expenses 383,511
Administrative expenses 266,189
Total expenses $10,044,206
Expenses in Excess of Income (1,002,537)
Beginning net assets 17,312,263
Ending net assets 16,199,514
Total liabilities 15,483,435
Total assets $31,682,949

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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