Better Business Bureau Report for
Friend for Life Cancer Support Network

Better Business Bureau Report issued December 2017
Better Business Bureau Report expires November 2019

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Friend for Life Cancer Support Network
Address: 4003 Kresge Way, Suite 100
  Louisville, KY 40207
Phone: 502-893-0643
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1988, Kentucky
Affiliates: None
Stated Purpose: To help persons recently diagnosed with cancer and their loved ones navigate the path through diagnosis, treatment and recovery by pairing them with a trained survivor of a similar experience so they can face cancer with someone who’s been there.

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Evaluation Conclusions


Friend for Life Cancer Support Network meets the 20 Standards for Charity Accountability.
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Friend for Life Cancer Support Network connects adults recently diagnosed with cancer and/or cancer caregivers with a trained survivor of a similar experience. Friend for Life currently has over 300 Peer Navigators, which are volunteers who have experienced cancer as a patient and/or caregiver and have completed training by mental health professionals to prepare them for this role. The organization currently responds to 1,600 requests for support, information, and/or additional resources each year. There is no charge to receive these services. Friend for Life requires prospective Peer Navigators to complete a professionally directed training program before undertaking their role. Training is currently provided in live and online formats. Trainees are also asked to provide physician and personal references, and complete an interview with staff prior to serving as Peer Navigators. Other programs and services offered by the organization include sharing the lived experience of cancer with students of medicine, nursing, social work, physical and occupational therapy, with an overarching goal of improving patient-clinician communication and overall quality of care.

For the fiscal year ended April 30, 2017, Friend for Life Cancer Support Network's program expenses were:

Program Services 80,905
Total Program Expenses: $80,905
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Chief Executive : Judy Kasey Houlette, Executive Director

Chair of the Board: Bart Bushong
Chair's Profession / Business Affiliation: Senior Partner, COO, RFX Technologies

Board Size: 15

Paid Staff Size: 3

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Direct mail, invitations to fund raising events, grant proposals, internet, cause-related marketing.
Fund raising costs were 12% of related contributions. (Related contributions, which totaled $128,960, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Friend for Life Cancer Support Network's IRS Form 990-EZ for the fiscal year ended April 30, 2017.

Ending net assets as reported below are unrestricted net assets.

Source of Funds  
Contributions, gifts and grants 89,257
Net income from Fundraising Events 39,703
Total Income $128,960


Uses of Funds as a % of Total Expenses

Programs: 74%  Fund Raising: 15%  Administrative: 11% 

Total income $128,960
Program expenses $80,905
Fund raising expenses 16,096
Administrative expenses 11,567
Total expenses $108,568
Income in Excess of Expenses 20,392
Beginning net assets 38,712
Ending net assets 59,104
Total liabilities
Total assets $59,104

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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