Better Business Bureau Report for
US Troop Support Foundation

Better Business Bureau Report issued August 2013
Better Business Bureau Report expires August 2015

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: US Troop Support Foundation
Address: P.O. Box 782
  Blue Springs, MO 64014
Phone: 816.224.4729
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 2003, Missouri
Affiliates: None
Stated Purpose: To to send care packages to combat troops and to provide emergency assistance to troops and families without obligation of repayment.

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Evaluation Conclusions


Note: Per the organization's 990, over $934,000 of the revenue is non cash. Donations requested are goods, postage and gift cards that are sent to troops. They do not provide cash assistance. USTSF has been very cooperative and is working towards meeting all standards.

US Troop Support Foundation (USTSF) does not meet the following 5 Standards for Charity Accountability.

Standard 2: Number of Board Members - Soliciting organizations shall have a board of directors with a minimum of five voting members.

USTSF does not meet this Standard because:

  • The organization has FOUR (4) voting members of the board.

Standard 4: Compensated Board Members - Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer.

USTSF does not meet this Standard because:

  • While no one is paid, the same person is serving as president, board chair and treasurer, limiting the checks and balances needed to operate without concentration of power in the hands of an individual.  

Standard 11: Financial Statements - Make available to all, on request, complete annual financial statements prepared in accordance with generally accepted accounting principles. When total annual gross income exceeds $500,000, these statements should be audited in accordance with generally accepted auditing standards. For charities whose annual gross income is less than $500,000, a review by a certified public accountant is sufficient to meet this standard. For charities whose annual gross income is less than $250,000, an internally produced, complete financial statement is sufficient to meet this standard.

USTSF does not meet this Standard because:

  • It states it does not have audited financial statements for the past fiscal year.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

USTSF does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Was not produced for the current fiscal year.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

USTSF does not meet this standard because the most recent annual report did not include:

  • Total income.
  • Total program expenses.
  • Total expenses for each program in the same categories that appear in the organization’s financial statements.
  • Total fund raising expenses.
  • Total administrative expenses.
  • Total end of year net assets.
US Troop Support Foundation (USTSF) meets the remaining 15 Standards for Charity Accountability.
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USTSF works with a network of contributors, vendors, and volunteers to provide care packages to combat troops that request them. It also provides free emergency travel assistance to military personnell involved in combat operations. USTSF also occasionally provides assistance to military families with extenuating circumstances.

For the fiscal year ended August 16, 2013, USTSF's program expenses were:

Care Packages To Troops 815,232
Military Family Assistance 119,412
Postage 102,722
Total Program Expenses: $1,037,366
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Chief Executive : n/a, n/a

Highest Paid Executive: no one gets paid or compenssated,n/a
Compensation*: $

Chair of the Board: Linda Relitz
Chair's Profession / Business Affiliation: President

Board Size: 4

Paid Staff Size: 0

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, internet
Fund raising costs were 1% of related contributions. (Related contributions, which totaled $1,044,020, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on USTSF's IRS Form 990 for the fiscal year ended August 16, 2013.

Source of Funds  
Contributions & Grants 1,044,020
Total Income $1,044,020


Uses of Funds as a % of Total Expenses

Programs: 99%  Fund Raising: 1%  Administrative: Less than 1% 

Total income $1,044,020
Program expenses $1,037,366
Fund raising expenses 5,714
Administrative expenses 1,711
Total expenses $1,044,791
Expenses in Excess of Income (771)
Beginning net assets 2,039
Ending net assets 1,268
Total liabilities
Total assets $1,268

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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