Better Business Bureau Report for
First Call Alcohol/Drug Prevention & Recovery

Better Business Bureau Report issued June 2016
Better Business Bureau Report expires June 2018

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: First Call Alcohol/Drug Prevention & Recovery
Address: 9091 State Line Road
  Kansas City, MO 64114
Phone: 816-361-5900
Web Address:
Also known as:First Call
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Better Business Bureau Comments

Formerly known as:National Council on Alcoholism and Drug Dependence of Greater Kansas City, Inc.

Year, State Incorporated: 1958, Missouri
Affiliates: None
Stated Purpose: It is the mission of First Call to reduce the impact of alcohol, drugs and addiction by providing quality resources to individuals, families and the community.

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Evaluation Conclusions


First Call Alcohol/Drug Prevention & Recovery meets the 20 Standards for Charity Accountability.
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First Call provides clinical, educational and prevention services to individuals and families in the Greater Kansas City area impacted by substance use disorders. The agency also operates a 24-hour, seven days a week crisis call line (816-361-5900). Founded in 1958, First Call is a key catalyst for building capacity among 400+ Greater Kansas City area substance abuse, health care, behavioral health and support service providers.

For the fiscal year ended December 31, 2015, First Call Alcohol/Drug Prevention & Recovery's program expenses were:

Technology 342,485
Community Prevention 252,652
Assessment & Recovery 167,071
Youth Prevention 146,707
Marketing 131,610
Crisis Call Hotline 120,989
Caring for Kids 108,660
How to Cope 93,936
ME First 88,262
Professional Development 34,090
Total Program Expenses: $1,486,462
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Chief Executive : Molly O'Neill, President & CEO

Chair of the Board: Hugh O'Donnell, III
Chair's Profession / Business Affiliation: Attorney at Law and Mediator

Board Size: 14

Paid Staff Size: 20

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, grant proposals, internet, cause-related marketing
Fund raising costs were 11% of related contributions. (Related contributions, which totaled $1,848,161, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on First Call Alcohol/Drug Prevention & Recovery's audited financial statements for the fiscal year ended December 31, 2015.

Source of Funds  
Capital Campaign contributions 1,017,458
Program fees 482,065
Grants and Contracts 480,131
Special events 130,960
United Way support 123,626
Contributions (other) 91,182
Rent income 40,376
Federal funding 36,625
Miscellaneous Income 6,686
Contributions (U. W. Donor Choice) 4,804
Refunds 2,105
Investment income 1,251
Gain on sale of equipment 280
Unrealized gain (loss) on investments -1,228
Total Income $2,416,321


Uses of Funds as a % of Total Expenses

Programs: 82%  Fund Raising: 11%  Administrative: 7% 

Total income $2,416,321
Program expenses $1,486,462
Fund raising expenses 196,080
Administrative expenses 128,199
Total expenses $1,810,741
Income in Excess of Expenses 605,580
Beginning net assets 939,415
Ending net assets 1,544,995
Total liabilities 612,361
Total assets $2,157,356

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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