Better Business Bureau Report for
Operation Love Ministries, Inc.

Better Business Bureau Report issued July 2017
Better Business Bureau Report expires July 2018

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Operation Love Ministries, Inc.
Address: 620 E 21st Street
  Anderson, IN 46016
Phone: 765-644-2121
Web Address:
Also known as:Operation Love
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Better Business Bureau Comments

Year, State Incorporated: 1986, Indiana
Affiliates: None
Stated Purpose: "reaches out as the hands and feet of Christ in Madison County by providing tangible goods and services to those in need."

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Evaluation Conclusions


Operation Love Ministries, Inc. (OLM) meets the 20 Standards for Charity Accountability.
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Operation Love Ministries provides Basic Needs Pantries distributing food, clothing, and household goods, Human Services Programs including emergency financial assistance, pharmaceutical assistance, budgeting assistance and case management, and Annual Giveaway Programs including a Back-to-School Readiness and Christmas Wishes Program. These programs serve over 7,000 individuals, including over 1,500 children annually.

For the fiscal year ended December 31, 2015, OLM's program expenses were:

Program Expenses 317,828
Total Program Expenses: $317,828
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Chief Executive : Andrea Baker, Executive Director

Chair of the Board: Reginald Kersey
Chair's Profession / Business Affiliation: Retired

Board Size: 7

Paid Staff Size: 5

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, print advertisements, grant proposals, internet, cause-related marketing, membership
Fund raising costs were 3% of related contributions. (Related contributions, which totaled $360,365, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on OLM's IRS Form 990 for the fiscal year ended December 31, 2015.

Source of Funds  
Contributions and Grants 360,365
Other Revenue 46,217
Program Service Revenue 351
Total Income $406,933


Uses of Funds as a % of Total Expenses

Programs: 83%  Fund Raising: 3%  Administrative: 8%  Other Expenses: 6%

Total income $406,933
Program expenses $317,828
Fund raising expenses 9,591
Administrative expenses 32,140
Other Expenses 22,055
Total expenses $381,614
Income in Excess of Expenses 25,319
Beginning net assets 216,258
Ending net assets 241,254
Total liabilities
Total assets $241,254

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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