Better Business Bureau Report for
New Directions Career Center

Better Business Bureau Report issued December 2012
Better Business Bureau Report expires December 2014

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: New Directions Career Center
Address: 199 East Rich Street
  Columbus, OH 43215
Phone: 614-849-0028
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1980, Ohio
Affiliates: None
Stated Purpose: To empower women in transition to achieve and maintain economic self-sufficiency.

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Evaluation Conclusions


New Directions Career Center does not meet the following Standard for Charity Accountability.

Standard 12: Detailed Functional Breakdown of Expenses - Include in the financial statements a breakdown of expenses (e.g., salaries, travel, postage, etc.) that shows what portion of these expenses was allocated to program, fund raising, and administrative activities. If the charity has more than one major program category, the schedule should provide a breakdown for each category.

The charity's audited financial statements for the year ended June 30, 2011, did not include a detailed functional breakdown that shows expenses by natural classification (e.g., salaries, travel, postage, etc.) and indicates what portion of these expenses was allocated to programs, fundraising, and administrative activities.


In addition, BBB requested but did not receive complete information on the charity's finances and is unable to verify the charity's compliance with the following 3 Standards for Charity Accountability: 8, 9, and 13.
New Directions Career Center meets the remaining 16 Standards for Charity Accountability.
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The "New Directions" program is for woman in transition and is designed to reduce the barriers to long-term employment and assist in developing a career plan. The 21-day course helps women discover career interests through assessment, identify and challenge barriers to employment, set achievable goals, make informed career decisions, and improve wellness in all areas of life.  In addition, the course focuses financial literacy in order for clients to develop and maintain economic self-sufficiency.

"Creating Career Options" program is a three-session career assessment course that is open to both men and women and is designed to help individuals navigate career change and make informed career decisions. The three sessions involve discovering career interests through assessments, learning to research career options that are right for the individual and developing an effective career change plan.

"Advanced Career Technologies" program is a three session for both men and women that helps individuals with their resumes, job search strategies, interviewing kills, and salary negotiations.

The "E3 - Educate, Empower, Elevate" program is for women who plan to pursue post-secondary education that will lead them to work in a livable wage career field.  Women in E3 will participate in a preparation course that prepares them to be successful students and to make a career transition that includes instruction on:  personal enrichment, financial literacy, educational readiness, college preparatory math, college preparatory English, and career development.  Additionally, clients are provided with a mentor from Women's Leadership Council (WLC) and there are monthly support groups with other clients of the program.  Participants of the E3 program up to 36 months from the start date of the preparation course, which meets approximately two evenings per week and occasionally on Saturdays.

The "Financial Literacy Series" is designed to assist participants as they move through the job searching process, enter employment, and become financially independent and responsible.  Workshops of the series address financial literacy topics such as understanding credit reports, creating a personal budget, and retirement planning.

Graduates of NDCC Career Development Programs are eligible to meet one-on-one with an employment specialist for assistance in placement services. These sessions are tailored to meet the individual needs of each client regarding educational and occupational goals. Assistance can be provided in employment trends, job leads, workplace guidance, interview skills refinement and resume review, school selection and financing, and networking, information interviews, and shadowing experiences.  Placement services are available to graduates at no cost and for as long as needed; however, clients utilizing this service will be expected to maintain an active job search and / or pursuit of education.

In addition, graduates are eligible to meet one-one-one with a licensed career counselor to discuss occupational questions and challenges through the charity's "Individual Career Counseling" program.  Sessions are designed to meet an individual's specific situation and working pace, and may include discussions regarding a graduate's perceptions and feelings about the job search, continued exploration or clarification of career interests, and support overcoming barriers to employment.  Graduates may receive up to four sessions of individual career counseling per year.

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Chief Executive : Ms. Linda Danter, Executive Director

Chair of the Board: Ms. Sara Cotter
Chair's Profession / Business Affiliation: Senior Manager, Category Management, Cardinal Health

Board Size: 25

Paid Staff Size: 7

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail appeals, invitations to fundraising events, grant proposals, Internet
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Tax Status


This charity is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on New Directions Career Center's audited financial statements for the fiscal year ended June 30, 2011.

Source of Funds  
In-Kind Receipts 304,627
Fundraising 242,909
Grants 206,010
United Way 50,398
Donations 34,080
City of Columbus 31,015
Fees 28,109
Loss / Gain on Investments 17,144
Vicki Hanger Scholarship 750
Interest 276
Total Income $915,318

Total expenses $915,318
Beginning net assets 268,501
Ending net assets 359,774
Total liabilities 11,696
Total assets $371,470

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Charities that solicit public donations within the City of Columbus may be required to obtain a permit from the Columbus Public Safety Department License Section Charitable Solicitation Board. Donors may wish to contact the City of Columbus at 614-645-7471 for further information.

Charities that solicit public donations anywhere within the State of Ohio may also be required to register with the Ohio Attorney Generals Office Charitable Law Section. Donors may wish to contact the State of Ohio at 614-466-3180 for further information.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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