Better Business Bureau Report for
Long Term Care Ombudsman

Better Business Bureau Report issued September 2011
Better Business Bureau Report expires September 2013

This organization has not been evaluated by the BBB of Cleveland

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Charity Contact Information

Name: Long Term Care Ombudsman
Address: 2800 Euclid Ave., Ste. 200
  Cleveland, OH 44115
Phone: 800-365-3112
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1979, Ohio
Affiliates: None
Stated Purpose: The mission of Long Term Care Ombudsman to promote vigorously a system of long term care services responsive to the needs and choices of consumers through systemic change, complaint resolution, and provision of information about alternatives.

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BBB Wise Giving Alliance Comment


This organization has not been evaluated in relation to the 20 BBB Standards for Charity Accountability by the BBB of Cleveland
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Cleveland BBB Comment


The Cleveland BBB requested updated information from Long Term Care Ombudsman.  The organization responded to BBB's request.

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Complaint investigation: investigate any complaint related to long-term care services, and attempt to verify and resolve those complaints. Identification and selection: provide information and assistance to enable potential consumers of long-term care services to find appropriate services. Advocacy: work with existing organizations

Total Program Expenses: $
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Chief Executive : Susan M. Griffin, Executive Director

Chair of the Board: Louise McKinney, JD
Chair's Profession / Business Affiliation: Attorney, Professor of Law at Case Western Reserve University

Board Size: 14

Paid Staff Size: 15

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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