Better Business Bureau Report for
Goodwill of North Georgia

Better Business Bureau Report issued March 2017
Better Business Bureau Report expires March 2019

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Goodwill of North Georgia
Address: 2201 Lawrenceville Highway, Suite 300
  Decatur, GA 30033
Phone: 404-420-9900
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 2007, Georgia
Affiliates: Goodwill Industries of North Georgia.
Stated Purpose: "to put people to work."

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Evaluation Conclusions


Goodwill of North Georgia (GNG) meets the 20 Standards for Charity Accountability.
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GNG helps people in North Georgia find a job, empowering people to take control of their lives and make a meaningful contribution to their society. The organization reports that they believe work plays a crucial role in everyone's life, as work can give people dignity, a sense of accomplishment, and self-esteem, as well as help people relate to their families and to the community. GNG offers opportunity through jobs, job training, and placement assistance. GNG career centers provide access to important job search resources like computers, résumé writing tools, local job listings, telephones, and photocopiers. The centers also host regular recruiting events, employment seminars, and offer software training. GNG training programs prepare people for careers in fields such as retail, financial services, floor technology, healthcare, traditional and green construction, forklift operations, and others.

For the fiscal year ended June 30, 2016, GNG's program expenses were:

Stores 90,670,000
Vocational services 15,139,000
Collection and transportation of donated goods 10,631,000
Contracts 10,253,000
Salvage 238,000
Total Program Expenses: $126,931,000
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Chief Executive : Raymond W. Bishop, President and CEO

Chair of the Board: Marc Azar
Chair's Profession / Business Affiliation: Partner, Smith & Howard

Board Size: 18

Paid Staff Size: 2811

*2014 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Grant proposals, Internet appeals, and cause-related marketing.
Fund raising costs were 25% of related contributions. (Related contributions, which totaled $4,202,000, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on GNG's audited financial statements - combined - for the fiscal year ended June 30, 2016.

Source of Funds  
Store sales 121,390,000
Facility contracts 11,456,000
Salvage 7,576,000
Government grants 3,377,000
Vocational services 1,313,000
Contributions 825,000
United Way allocation 306,000
Investment loss -1,511,000
Total Income $144,732,000


Uses of Funds as a % of Total Expenses

Programs: 91%  Fund Raising: 1%  Administrative: 8% 

Total income $144,732,000
Program expenses $126,931,000
Fund raising expenses 1,050,000
Administrative expenses 10,600,000
Total expenses $138,581,000
Income in Excess of Expenses 6,151,000
Beginning net assets 101,740,000
Other Changes in Net Assets (1,280,000)
Ending net assets 106,611,000
Total liabilities 79,825,000
Total assets $186,436,000

Note 1: As reported by GNG, during the fiscal year ended June 30 2016, the organization received in-kind donations of 128,966,000 including goods and services ($128,869,000) and advertisement ($97,000).

Note 2: In the income summary above, “other changes in net assets” refers to loss on interest rate swap (-$1,300,000) and gain on disposal of fixed assets ($20,000).

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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