Business ProfileforRosati Windows

Last November, I entered into a contract with Rosati for the replacement of 6 sunroom windows. My salesperson was Mr. C********. He came to my condo on two occasions prior to me signing the contract and paying my down payment. On both of those occasions, I specifically informed Mr C******** that the sunroom had recently (Less than a year prior) been re-modeled. All new paint, custom wood trim, carpeting, etc. It cost quite a bit of money! I was concerned about any damage that replacing the windows may cause to the new wood trim. Mr. C******** informed/assured me twice that there would not be an issue and that no damage would be done. Fast forward, approximately 9 months (because that's how long it took Rosati to fabricate the windows and have them scheduled for installation), the installation was an all day event. Surprisingly, the workmen informed me that they may have to do some damage to the window trim. Both inside and outside! At this point , the old windows were already out, so i was hopeful for a good outcome. I did, however, mention to the installers that the salesperson assured me that there would be no damage to the wood trim. They said that this could not be helped. During installation, the wood trim was damaged, as well as nicks in paint work, separated seems in the trim, and nailhead(s) showing. The outside was also damaged, they had to caulk quite a few areas of trim and clapboard siding. I almost didn't pay the final bill upon completion,however, not wanting to cause an episode, I paid. I had to re-paint the areas of the exterior of the condo myself! I live in a very strict condo community. I am also having issues with several of the screens. They are very wavy and seem to have more screen material than is required. I did have a tech out on November 30. I decided to wait and see how the screens would be after the Winter. The tech also took a few photos of the damaged woodwork, etc. As of this writing, I haven't heard anything from Rosati!