Business ProfileforGet Air Columbus

I had my child's birthday party today at Get Air in Pickerington, OH. On 6/21/2023 I made a reservation online for 15 jumpers, 4 large pizzas and 3 2-liters- total of this was $311.68. Included $19.70 worth of tax. On 6/21/2023 I paid $120. On 8/16/2023, I called and spoke with ****** over the phone and she informed me the bal owed was $191.68. I paid $191.68 it then. She informed me that at the time of the party, I would have the option to tip my host if I wanted. Today at the last 20 mins, she came up to me with an ipad telling me I owed another $21. I asked her why as I paid online per ****** and per my receipt. She said she didn't know as I only had 8 jumpers and nothing extra.She came back a few mins later and told me the $21 was tax. I told her I didnt agree with that & tax was already accounted for in my grand total that, I already paid for.I was never offered the option to tip, just was told I owed for sales tax.I then was given someone who was supposedly the manager. The "manager" had the nastiest attitude and told me someone named "*****" said the extra money was for sales tax. I said no, thats incorrect and I need an itemized bill because my receipt stated otherwise & I was paid in full. I told her I wasnt paying it and we left as our time was up. I get home and Get Air has tried to charge my card 2x but it declined because I locked my card. This charge is unauthorized and fraud as I stated I was not paying it. My host ****** was barley around, we had to constantly hunt her down for our pizza and forks which we paid for. I am not giving another penny. We didnt even want a party there but Get Air refused to refund my deposit so we kept the party to avoid loosing it but at this point I feel we deserve at least the deposit back based on this. There is no real manager on site and the place is ran by a bunch of kids who arent even paying attention. All of my jumpers werent given socks either and I paid for 15 and only had 8, 4 were without socks.