Business ProfileforNorthwest Title Family of Companies, Inc.

On 12/23/2023, Northwest Title acted as the closing agent in my purchase of a house in Athens, OH. Its employees made repeated factual errors on the closing documents it prepared for the transaction involving factually incorrect information about me despite me having provided the correct information to its employees in writing multiple times prior to the transaction closing. The errors initially included incorrect prorations of property taxes and incorrect assignment of closing-related fees to me that were counter to the language in the purchase contract that was provided to the title company. Further, the title company's employees made factual errors related to my tax bill mailing address on the county conveyance form that I pointed out and that they assured me would be corrected, but they were not corrected before closing, which resulted in the wrong information being provided to the county that would prevent me from receiving property tax bills. Throughout the process, I repeatedly contacted ****** ******* in Northwest Title's office, who said she was a manager and working to ensure everything was corrected. However, she did not correct all the errors, denied she made any, and refused any remedy after the faulty closing.