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Find a Location

ER Autocare has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ER Autocare

      222 S Jefferson Ave Plain City, OH 43064-1110

    • ER Autocare

      3544 Riverside Dr Upper Arlington, OH 43221-1729

    • ER Autocare

      228 Park Rd Columbus, OH 43235-6426

    • ER Autocare

      5933 Sawmill Rd Dublin, OH 43017-1623

    Business ProfileforER Autocare

    Auto
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We provide many services, including oil changes, brake service, air conditioning & heating, engines, transmissions, front end & suspension, tires & alignments, computer balancing, flat repairs, custom wheels.

    Products & Services

    Auto Repair & Maintenance

    Business Details

    This is a multi-location business.

    Find a Location

    ER Autocare has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ER Autocare

        222 S Jefferson Ave Plain City, OH 43064-1110

      • ER Autocare

        3544 Riverside Dr Upper Arlington, OH 43221-1729

      • ER Autocare

        228 Park Rd Columbus, OH 43235-6426

      • ER Autocare

        5933 Sawmill Rd Dublin, OH 43017-1623

      Location of This Business
      222 S Jefferson Ave, Plain City, OH 43064-1110
      BBB File Opened:
      12/10/2013
      Years in Business:
      15
      Business Started:
      10/1/2008
      Alternate Business Name
      • E & R Garage, LLC
      • ER Auto Care – Plain City
      • ER Auto Care - Upper Arlington
      • ER Autocare Upper Arlington LLC
      • ER Autocare Columbus LLC
      • ER Auto Care - Polaris
      Hours of Operation

      Primary

      M:
      7:30 AM - 5:30 PM
      T:
      7:30 AM - 5:30 PM
      W:
      7:30 AM - 5:30 PM
      Th:
      7:30 AM - 5:30 PM
      F:
      7:30 AM - 5:30 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Ray Raber, Co-Owner
      • Mr. Eric Raber, Co-Owner
      • Mr. Brent Raber, Operations Manager
      • Mr. Nathan Raines, General Manager
      Contact Information

      Principal

      • Mr. Ray Raber, Co-Owner
      • Mr. Eric Raber, Co-Owner

      Customer Contact

      • Mr. Nathan Raines, General Manager
      Additional Contact Information

      Fax Numbers

      • (614) 873-1526
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John V

      1 star

      12/22/2023

      Beware, they may try to sell you unnecessary repairs. I was told that the repair estimates would cost $310 and that if I authorized the repairs, the costs would be waived. After I authorized the repair, when my car was ready I was shocked that they added the $300 estimate fee to my $650 bill. I disputed the charge, but they refused to budge stating that I was paying for their mechanics time for the estimate.. I needed my car, so I paid over $1000 to replace 6 spark plugs on a 3.6 GM engine and a tire pressure monitor on one of my tires. They also determined that there was an oil leak from the timing chain cover and quoted me $3800. I looked into the average cost of these two repairs and was surprised to learn that replacing six spark plugs costs $250 to $400 on average and a tire pressure monitor costs $150 with labor on average. I was charged $650 for a job that cost $400. A new timing chain, sprocket, and gasket cost between $1500 and $2000 on average. Learn from my experience, use caution before you authorize any repairs.

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