This Business Is Not BBB Accredited

Frontier Communications - formerly Verizon Communications

Frontier Communications - formerly Verizon Communications

(800) 483-7988

Frontier Communications - formerly Verizon Communications

16 years in business
Marion, OH 43301-1804
Additional Phone Numbers
  • (585) 777-1000
Additional Website Addresses
BBB File Opened: 08/07/2002
Business Started: 06/30/2000
Type of Entity
Business Management
  • Mr. Brett Dickerson, Supervisor, Frontier Customer Relations
  • Ms. Jill Bringle, Regional Supervisor Frontier Customer Relations
  • Ms. Barbara Chastain, Verizon Customer Advocacy Manager
  • Mr. Michael Hurt, Verizon Customer Advocacy Manager
  • Ms. Cindy Kail, Verizon Regional Customer Advocacy Supervisor
  • Ms. Cindy Kail, Customer Advocacy Regional Manager
  • Ms. Maggie Wilderotter, Chairman and CEO
  • Ms. Deborah Williams, Customer Care Specialist

Business Category
  • Telephone Communications
  • Internet Services
  • Telephone Service - Long Distance
  • Television - Cable, CATV & Satellite

Alternate Business Names
  • Verizon DSL/Online
  • Verizon
  • Verizon Landline
  • Verizon Online
  • Verizon Land Line/DSL/Online/FiOS TV
  • Verizon Landline/DSL/FIOS
  • Verizon Land Line/DSL/FiOS/Online/ Bundle & Directory Issues
  • Verizon North
  • Frontier Communications
  • New Communications Holdings Inc.
  • Frontier Corporation
  • Frontier Communications, A Citizens Communication Company
  • Citizens Communications
  • Citizen's Telecom
  • Citizen's Utilities
  • Frontier



This company offers telecommunications including local telephone service.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Frontier Communications - formerly Verizon Communications


Frontier Communications - formerly Verizon Communications