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Find a Location

M/AC Services has 1 locations, listed below.

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    Business ProfileforM/AC Services

    Residential Air Conditioning Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/29/2016

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers air conditioning services

    Products & Services

    air conditioning services

    Business Details

    Location of This Business
    9265 Rich Hollow Rd SW, Lancaster, OH 43130-9641
    BBB File Opened:
    11/21/2016
    Years in Business:
    8
    Business Started:
    8/1/2015
    Accredited Since:
    11/29/2016
    Alternate Business Name
    • M/A.C. Services LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Joshua K. Wiseman, Co-Owner
    • Mr. Sean A. Wiseman, Co-Owner
    Contact Information

    Principal

    • Mr. Joshua K. Wiseman, Co-Owner
    • Mr. Sean A. Wiseman, Co-Owner

    Customer Contact

    • Mr. Joshua K. Wiseman, Co-Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 12/29/2022 M/AC services received $20,000 as a deposit for an interior remodeling job, as of today 12/6/2023 the company has received a total of $66,000 in payments on a $79,900 estimate with at least 5 or more missed completion dates with roughly only 30-40% of the job being completed to date with the work that has been done(windows, plumbing, hvac, drywall, electric)either incomplete or done incorrectly and needing redone or repaired, we have lots of documentation to back up this claim as well as very insulting and inappropriate texts from the contractor, we are demanding a refund of $35,000 to re hire a new contractor to complete the job.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Daniel H

    1 star

    03/26/2024

    The company took $66k of a $80k interior remodel estimate and left us with an unlivable home, we have over $80k in estimates to repair the horrible workmanship on the little work they did do, they are now unresponsive to any requests and we were forced to file a lawsuit in Fairfield County against them, if you're looking for a contractor to take your money and run, slander you, cause your whole family stress, affect every aspect of your life and cost you tens of thousands of dollars, M/AC Services is your company.

    Local BBB

    BBB of Central Ohio

    BBB Reports On

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