BBB Accredited Business Profile, LLC, LLC

(888) 859-8901, LLC

16 years in business
1159 Cherry Valley Rd SE
Newark, OH 43055-9321
Fax Numbers
  • (740) 837-4076
Additional Phone Numbers
  • (740) 522-5681
Additional Email Addresses
BBB File Opened: 09/11/2003
Business Started: 07/01/2001
Business Incorporated: 04/23/2001 in OH
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Ms. Thalia Oster, COE
  • Dr. Jeff Oster, President
Business Category
  • Online Shopping
Products & Services
Foot care products, Foot and ankle care products
Service Area
We service the following area(s): Ohio
Methods of Payment
  • MasterCard, Visa, AmX,Discover, Paypal
Refund & Exchange Policy: 
Through Medically Guided Shopping, we help you find the right diagnosis and the right product, the right way. We want you to be 100% satisfied with your experience and your purchases from  
We help you find the right diagnosis, the right product, the right way, but we cannot guarantee that our products will improve your particular foot or ankle condition. We strive to be as fair as possible and hope that you will be fair with us. If you choose a product and later determine that it does not help your condition, it is returnable only if it meets the requirements below. 
Contact us:  If you have a question you wish to ask before you start the product return process, you can contact us throughemail, Live Chat, or by phone (1-888-859-8901). We're available between 8:30am and 4:00pm ET.
Returns and Exchanges:  Products (with the exceptions found below) may be returned for refund or exchange up to 30 days after you receive your order. To begin the product return procedure, simply login to your account at Myfootshop and click the "Return Item(s)" button adjacent to your order. If you do not see the "Return Item(s)" button, it means that more than 30 days have elapsed since receipt of your products. Returns made after the 30-day window are possible only with prior authorization from Customer Service and will receive store credit rather than a refund.  Products returned for credit will receive a 100% refund less the cost of shipping.  Products will only be accepted for return or exchange if the following conditions are met:
1.    The product does not show wear.
2.    The product is not damaged by use.
3.    The product has not been modified.
4.    The product is returned in its original packaging.
5.    The product is returned with a copy of the original order receipt (to ensure proper credit).
6.    The product is neither a skin care product with a broken seal or a gel product. (see next section below)
If your return does not meet these criteria, we reserve the right to deny the return, issue either a refund or store credit. 
If you need to exchange a product for a different size, simply mention this in your comments when completing the returns authorization form, or optionally you can add these instructions to your return package and we will exchange your item for the product you prefer. However, if you wish to exchange a product for one that is different and more costly, you will have to give us a call at 1-888-859-8901 to provide your credit card information, as we do not store any payment information.
BBB accredited business



Foot and ankle eduction and foot and ankle care products.

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Business Profile

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