Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Levi's 4 Floors has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Levi's 4 Floors

      6329 Busch Blvd Levi's 4 Floors Corporate Office Columbus, OH 43229-1858

      BBB Accredited Business
    • Levi's 4 Floors

      62 Reynoldsburg New Albany Rd Blacklick, OH 43004-8758

      BBB Accredited Business
    • Levi's 4 Floors

      2526 Hilliard Rome Rd Hilliard, OH 43026-8419

      BBB Accredited Business
    • Levi's 4 Floors

      400 W Olentangy St Powell, OH 43065-8716

      BBB Accredited Business
    • Levi's 4 Floors

      2035 Polaris Pkwy Columbus, OH 43240-2000

      BBB Accredited Business

    Business ProfileforLevi's 4 Floors

    Floor Coverings
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Effective July 13, 1998, Levi's 4 Floors, assumed ownership oflocal stores formerly in our our files doing business asMcSwain Carpet and McSwain CarpetMax, and Levi's 4 Floors nowoperates these stores under the name Columbus CarpetMax.
    See all additional business information

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/19/1988

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Levis 4 Floors provides Columbus Ohio with all types of flooring products and installation.  We offer Carpet, Hardwood,  Vinyl Tile, Vinyl, Laminate, Area Rugs and Tile for both residential and commercial applications. We also offer Free In Home shopping services.

    Products & Services

    area rugs
    carpet cleaning service
    ceramic
    commercial carpet
    cork
    laminate
    Luxury Vinyl
    lvt
    residential carpet
    SPC
    vinyl
    Waterproof Floor
    wood flooring
    WPC

    Business Details

    This is a multi-location business.

    Find a Location

    Levi's 4 Floors has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Levi's 4 Floors

        6329 Busch Blvd Levi's 4 Floors Corporate Office Columbus, OH 43229-1858

        BBB Accredited Business
      • Levi's 4 Floors

        62 Reynoldsburg New Albany Rd Blacklick, OH 43004-8758

        BBB Accredited Business
      • Levi's 4 Floors

        2526 Hilliard Rome Rd Hilliard, OH 43026-8419

        BBB Accredited Business
      • Levi's 4 Floors

        400 W Olentangy St Powell, OH 43065-8716

        BBB Accredited Business
      • Levi's 4 Floors

        2035 Polaris Pkwy Columbus, OH 43240-2000

        BBB Accredited Business
      Location of This Business
      6329 Busch Blvd Levi's 4 Floors Corporate Office, Columbus, OH 43229-1858
      BBB File Opened:
      5/1/1987
      Years in Business:
      37
      Business Started:
      1/1/1987
      Accredited Since:
      7/19/1988
      Alternate Business Name
      • Levi Acquisition 4, LLC
      Business Management
      • Mr. John Woods, Vice President
      • Mr. Thomas L. Levi, President
      • Mr. Chris Levi, Company Contact
      • Mr. Tyler l Levi, Marketing Director
      • Mrs. Karie Simms, Customer Service Coordinator
      Contact Information

      Principal

      • Mr. Thomas L. Levi, President

      Customer Contact

      • Mr. Arthur David Levi, Vice President
      • Mr. John Woods, Vice President
      • Mr. Thomas L. Levi, President
      • Mr. Chris Levi, Company Contact
      • Mr. Tyler l Levi, Marketing Director
      • Mrs. Karie Simms, Customer Service Coordinator
      Additional Contact Information

      Fax Numbers

      • (614) 846-3810
        Primary Fax
      • (614) 846-2528
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/15/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      BBB transcribed from hard copy complaint form: Th pattern in the carpet started wearing down about 1 1/2 yrs ago. Plus when you walk on it and touch anything metal I would get shocked. I went to the company and sent sent a worker out to checked it and he said that the carpet needs to be replaced in the family room.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Liz S

      2 stars

      02/22/2022

      Chose Karastan carpet for bedroom. There were install issues. *************** stopped by and agreed to order and reinstall new carpet. The new carpet had a very obvious flaw. I sent pictures and emails/texts to customer service who agreed and were in touchuntil they werent. After 3 months of trying to get assurances in writing that they would take care of it, they stopped contact. I kept records15 calls and emails. No response. So I disputed the purchase on my credit card. The next day I had a lien on my home.My attorney sent my photos and emails to them (again.) The next day customer service finally called back to schedule new install. The third install was fine.This was 10 months of misery dealing with these people. I was patient. Never asked for a discount. Understood the install and flaw were out of their control.Ive been instructed by *************** to bring a cashiers check over in order to get the lien off my house. I will.What a way to do business.

      Local BBB

      BBB of Central Ohio

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.