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Find a Location

Crown Chrysler Jeep, & Eurocars - Mercedes Benz has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCrown Chrysler Jeep, & Eurocars - Mercedes Benz

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/1995

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Car Dealership

    Products & Services

    Cars

    Business Details

    Location of This Business
    6400 Perimeter Loop Rd, Dublin, OH 43017-3205
    BBB File Opened:
    3/17/1995
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Incorporated:
    8/21/1992
    Accredited Since:
    3/21/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Crown Fiat of Dublin
    • Crown Alfa Romeo of Dublin
    • Crown Automotive Group of Dublin
    • Crown Chrysler Jeep Dodge
    • Crown Kia
    • Crown Chrysler, Jeep, Inc.
    • Crown Eurocars
    • Crown Motor Company, Inc.
    • Crown Mercedes-Benz of Dublin
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Ms. Susan Scheeres, Secretary/Treasurer
    • Mr. Dewayne Hawkins, Chairperson
    • Ms. Janeen Hogan, Office Manager
    • Mr. Eric Hoffman, General Manager
    Contact Information

    Principal

    • Mr. Eric Hoffman, General Manager

    Customer Contact

    • Mr. Eric Hoffman, General Manager
    Additional Contact Information

    Fax Numbers

    • (614) 791-8220
      Primary Fax
    • (614) 766-1645
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/18/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    2018 Toyota RAV4 Hybrid was purchased at dealership in January 2023 with a Carfax report that did not display any damage and was accident free. Value placed on vehicle including this information. In January 2024, went to sell vehicle and there’s reported damaged on Carfax that took place 7 months prior to ownership. Had vehicle inspected, left side of vehicle is missing factory stripes, while right side has them still present which is a strong indication of an accident and visible to the dealership (displayed in attached photos which were taken by dealership at the time of sale). Vehicles value is depreciated due to this information and was sold higher than what it was worth.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mohammed H

    1 star

    02/25/2023

    awful dealership, been waiting on parts for my fiat and an update for my infotainment system for over a year now, I called and text them an of course they never called back, also they damaged my dashboard panel last time they changed their defective infotainment system, tried to get that fixed but no luck, sadly Columbus area stuck with a horrible fiat dealer

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

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