BBB Accredited Business Profile

Arrow Broadband, LLC

Arrow Broadband, LLC

(888) 760-3305

Arrow Broadband, LLC

14 years in business
PO Box 458
New Albany, OH 43054-0458
Additional Phone Numbers
  • (614) 269-8906
Additional Email Addresses
  • sales@arrowbb.com
  • info@arrowbb.com
BBB File Opened: 10/29/2013
Business Started: 08/16/2003
Business Incorporated: 04/06/2011 in OH
Business Management
  • Mr. Joseph C. Coco, Managing Partner
Business Category
  • Network Cabling Installation
  • Fiber Optics
  • Telephone Equipment & Systems Dealers
  • Computers - Cable & Installation
  • Data Systems - Consultants & Designers
  • Security Cameras
  • Access Control Systems
  • Card Access Control Systems
  • Computers - Security Equip & Systems
  • Contractor - Low Voltage Systems

Products & Services
CAT 5E, CAT 6, CAT 6A, FIBER OPTICS, PHONE SYSTEMS, IP CAMERA, NETWORK VIDEO RECORDERS, AND MORE, Hosted Voice, VoIP, Unified Communications, Cat 7a Tera 10 Gb/s Cabling systems
Service Area
We service the following area(s): Indiana, Kentucky, Michigan, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia
Alternate Business Names
  • Arrow Broadband Voice & Data Networks
Methods of Payment
  • Cash, Major Credit Cards, ACH, Check, Financing Services provided by JP Morgan Chase Bank, N.A. and/ or Graybar Financial Services to well qualified buyers. 
Refund & Exchange Policy: 

13. RETURN POLICY: Purchaser must obtain a Return Goods Authorization (RGA) number from Arrow Broadband, LLC's  Customer Service by calling in North America or Worldwide 888-760-3305, before returning any products whatsoever. The Purchaser must have the product serial number and invoice number pertaining to the original purchase available to give to the Customer Service Agent. Arrow Broadband, LLC will send via Facsimile or email (as indicated by Purchaser) the Return Goods Authorization form, which includes the RGA number along with the “Ship To” address and RGA return instructions. RGAs expire after sixty (60) days from date of issuance. Returns of product by Purchaser are FOB Arrow Broadband, LLC.
BBB accredited business

A+

Overview

Our approach is designed to please our customers with experienced technicians, assigned project managers, and a technology company devoted to premier quality, value and workmanship. LAN/WAN infrastructure cabling, Access control systems, Structured Cabling installation, Network and Phone system installation and service, Equipment implementation, Fiber optics, POS systems, Pre-wire, CCTV, Video conferencing, Wireless (RF) surveys and installation, Two-Way communication installations and service along with our First Responder Vehicle upfitter shop located in Central Ohio.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Arrow Broadband, LLC

Arrow Broadband, LLC

BBB ACCREDITATION SINCE 03/20/2017

Customer Review Rating:

100%
This business has no complaints filed

Composite Score: