Business ProfileforCapital City Appliance Service, Inc.

1/12/2024 Technician was sent to my home to fix my washer for the second time, once the parts came in. The first time the technician notified me he was there and l stayed in the garage with the technician while he worked. The washer was in the garage and the garage door was open. I was home but did not hear him pull in. Technician came in to my garage with out my permission to fix the washer. To test the washer, he unplugged the freezer and did not plug the freezer back in. We lost a freezer full of meat. We buy from the local fair to support 4H kids and pay more than it is worth to help support the cause. We also buy a cow every year from a young farmer trying to make it. Everything was lost by the time we saw the issue. I have a ring video to show proof of the technician entering my garage with out letting me know he was there. He did not knock on the door. There was no contact and he did not notify me that he had fixed the washer or was leaving (or even there). This child’s 4 H project went to waste and an animals life was taken, only to be wasted. Shame. I want the meat cost refunded.