BBB Accredited Business Profile

Myfootshop.com, LLC

Myfootshop.com, LLC

(888) 859-8901

Myfootshop.com, LLC

16 years in business
1159 Cherry Valley Rd SE
Newark, OH 43055-9321
Fax Numbers
  • (740) 837-4076
Additional Phone Numbers
  • (740) 522-5681
Additional Email Addresses
  • sales@myfootshop.com
  • info@myfootshop.com
BBB File Opened: 09/11/2003
Business Started: 07/01/2001
Business Incorporated: 04/23/2001 in OH
Type of Entity
Limited Liability Company
Business Management
  • Ms. Thalia Oster, COE
  • Dr. Jeff Oster, President
Business Category
  • Internet Shopping
Products & Services
Foot care products, Foot and ankle care products
Service Area
OHIO
Methods of Payment
  • MasterCard, Visa, AmX,Discover, Paypal
Refund & Exchange Policy: 
Through Medically Guided Shopping, we help you find the right diagnosis and the right product, the right way. We want you to be 100% satisfied with your experience and your purchases from Myfootshop.com.  
We help you find the right diagnosis, the right product, the right way, but we cannot guarantee that our products will improve your particular foot or ankle condition. We strive to be as fair as possible and hope that you will be fair with us. If you choose a product and later determine that it does not help your condition, it is returnable only if it meets the requirements below. 
 
Contact us:  If you have a question you wish to ask before you start the product return process, you can contact us throughemail, Live Chat, or by phone (1-888-859-8901). We're available between 8:30am and 4:00pm ET.
 
Returns and Exchanges:  Products (with the exceptions found below) may be returned for refund or exchange up to 30 days after you receive your order. To begin the product return procedure, simply login to your account at Myfootshop and click the "Return Item(s)" button adjacent to your order. If you do not see the "Return Item(s)" button, it means that more than 30 days have elapsed since receipt of your products. Returns made after the 30-day window are possible only with prior authorization from Customer Service and will receive store credit rather than a refund.  Products returned for credit will receive a 100% refund less the cost of shipping.  Products will only be accepted for return or exchange if the following conditions are met:
1.    The product does not show wear.
2.    The product is not damaged by use.
3.    The product has not been modified.
4.    The product is returned in its original packaging.
5.    The product is returned with a copy of the original order receipt (to ensure proper credit).
6.    The product is neither a skin care product with a broken seal or a gel product. (see next section below)
If your return does not meet these criteria, we reserve the right to deny the return, issue either a refund or store credit. 
If you need to exchange a product for a different size, simply mention this in your comments when completing the returns authorization form, or optionally you can add these instructions to your return package and we will exchange your item for the product you prefer. However, if you wish to exchange a product for one that is different and more costly, you will have to give us a call at 1-888-859-8901 to provide your credit card information, as we do not store any payment information.
BBB accredited business

A

Overview

Foot and ankle eduction and foot and ankle care products.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Myfootshop.com, LLC

Myfootshop.com, LLC

BBB ACCREDITATION SINCE 09/16/2003

Customer Review Rating:

25%
75%

Composite Score: