This Business Is Not BBB Accredited, Inc., Inc.

(888) 336-3318, Inc.

23 years in business
895 Harcourt Rd
Mount Vernon, OH 43050-4325
Fax Numbers
  • (740) 363-5171
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 05/31/1997
Business Started: 10/01/1994
Business Incorporated: 12/22/1997 in OH
Type of Entity
Business Management
  • Ms. Stephanie Olson, Customer Support Manager
  • Mr. Aaron Boggs, Executive Vice President
  • Mr. Mike Cook, Vice President of Marketing
  • Mr. Ben Dean, Call Center Manager
  • Mr. Marc C Hawk, President
  • Mr. Matt Rowe, Director of Engineering

Business Category
  • Internet Service
  • Web Hosting

Service Area
We service the following area(s): Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Basic ISP
  • TurboUSA



This company provides dial-up Internet services. 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service., Inc.

This Business Is Not BBB Accredited, Inc.

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